Your wish is our command - Kayako Community Forums

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Varun Shoor Offline

Chief Executive Officer

Posts: 2,827

Join Date: May 2003

Your wish is our command - 24-11-2006, 12:00 PM

Upon request by one of our clients, we have now implemented a Template Group field when viewing the tickets. As a result, you can now also sort by Template Groups right in
ticket list.

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Varun Shoor (varun.shoor ]at[ kayako.com)
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Last edited by Jamie Edwards : 18-05-2007 at 03:41 PM.

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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.

Our three main products include: SupportSuite, eSupport and LiveResponse