| |||||||||||
 |
 |
| | LinkBack | Thread Tools | Search this Thread | Rate Thread | Display Modes |
(#1)
  |
| Member Posts: 68 Join Date: Apr 2008 | Auto Response Change -
08-04-2009, 09:41 AM
Hi All, I have create a form to be used as a returns request form and what I would like to do now is depending on one of the selections made in one of the custom fields I would like to change the info displayed in the auto respond email. So the way it would work is if someone selected reason for return been faulty or incorrect item received, then I would like to include our free post details in the auto response email, if anything else selected then I wouldn't. Thanks in advance Dill |
| |  |
|
(#2)
|
| Member Posts: 68 Join Date: Apr 2008 |
08-04-2009, 03:37 PM
Actually, I think I could figure this out if someone could help me by letting me know how I find out what the variable name of the custom field is?
|
| | |
|
| Thread Tools | Search this Thread |
| Display Modes | Rate This Thread |
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Auto response to new ticket | redrouthu | InstaAlert | 3 | 15-07-2009 11:17 AM |
| Auto response | Razortech | How do I? | 3 | 14-04-2009 07:48 PM |
| How to enable auto reply on status change? | stivick | How do I? | 0 | 31-10-2008 12:14 PM |
| Support response mail - change status? | tgirl2411 | How do I? | 8 | 10-01-2008 12:47 PM |
| Auto response and ticket replies going to Junk folder? | UH-Matt | SupportSuite, eSupport and LiveResponse | 16 | 12-07-2007 07:05 PM |
Linear Mode
