Change all email subjects sent

jnet · **Change all email subjects sent -** 28-05-2008, 07:19 AM

Guys I need to change all email subjects sent to people?
Is that the lang file?

craigbrass · 28-05-2008, 08:33 AM

Yes, it is. Search the language phrases with what they currently are in the emails to find the ones to change.

jnet · 28-05-2008, 10:03 AM

Thanks I did I could not find I will try it again

supportskins · 28-05-2008, 12:15 PM

I do not believe you can change the subject of the emails in Kayako.

jnet · 28-05-2008, 01:34 PM

I did in langauge file ofcourse I know about ticket id and so on
I just had problem with people asking for lost password and the subject line in korean had problems with korean mails I solved it

supportskins · 28-05-2008, 02:31 PM

I think Craig got confused thinking you want to change the word "Subject" but you want to change the subject of a ticket right?

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jnet Offline Member Posts: 508 Join Date: Mar 2008	Change all email subjects sent - 28-05-2008, 07:19 AM Guys I need to change all email subjects sent to people? Is that the lang file?

craigbrass Offline Senior Member Posts: 5,326 Join Date: Jun 2005 Location: Cumbria, UK	28-05-2008, 08:33 AM Yes, it is. Search the language phrases with what they currently are in the emails to find the ones to change. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

jnet Offline Member Posts: 508 Join Date: Mar 2008	28-05-2008, 10:03 AM Thanks I did I could not find I will try it again

supportskins Offline Senior Member Posts: 3,536 Join Date: Aug 2006 Location: Mumbai, India	28-05-2008, 12:15 PM I do not believe you can change the subject of the emails in Kayako. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/

jnet Offline Member Posts: 508 Join Date: Mar 2008	28-05-2008, 01:34 PM I did in langauge file ofcourse I know about ticket id and so on I just had problem with people asking for lost password and the subject line in korean had problems with korean mails I solved it

supportskins Offline Senior Member Posts: 3,536 Join Date: Aug 2006 Location: Mumbai, India	28-05-2008, 02:31 PM I think Craig got confused thinking you want to change the word "Subject" but you want to change the subject of a ticket right? Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/