Creating a LoginShare

[craigbrass]

You don't. Session Share is not something LoginShare was designed to do. Users must login themselves on the Kayako Front End.

[123andy]

Craig,

Thanks for your informative post. I was able to successfully integrate the loginshare with RoR restful authentication. This rails plug-in uses SHA1 along with a salt to better encrypt the user's password. With a little tweaking it worked just fine.

A few quick side questions if you don't mind:

What is the best way to do debugging when mucking with this sort of thing? I copied the 'echo xxx' debugging lines from the activedirectory module but this isn't really ideal. Much better would be logging to a server log file.

I know loginshare isn't sessionshare, but are you aware of anyone successfully skipping the login step when they are coming from a third-party app where the user is already authenticated? Any ideas on how one might hack this in?


Thanks!

-Andy

[craigbrass]

The only thing close to session share at the moment is the full integrations offered by WHMCS and LoginShare unfortunatly.

[mpszczolinski]

dear Craig (or any one else who could help),

I have my 3rd party app in ASP.NET 2.0 and MSSQL database. According to this post ( Microsoft SQL and LoginShare ) I have made my loginshare php file, and set everything (I think) correctly.

I am debugging kayako with zend studio and I have noticed thath function "loginShareAuthorize($username, $password)" is not being called.

The only function that is called is

PHP Code:

function loginShareLoadUser()
{
    global $dbCore, $_SWIFT, $loginshare;

    if (empty($_SWIFT["session"]["typeid"]))
    {
        $_SWIFT["user"]["loggedin"] = false;
        return false;
    }

    $_user = $loginshare->loadSWIFTUser($_SWIFT["session"]["typeid"]);
    if (!$_user)
    {
        $_SWIFT["user"]["loggedin"] = false;

        return false;
    }

    $_SWIFT["user"] = $_user;

    return true;
} 


and first IF is true, and it returns false.

Where "loginShareAuthorize($username, $password)" is being called?

Matt

[MattOlson]

Do you have a prebuilt module for DotNetNuke CMS system? I am looking at integrating this with my DotNetNuke site so that we can have a unified login.

I won't be implementing it however if I am unable to get a unified login.

[trafferty]

I am also looking for dotnetnuke integration, can anyone help with that?

[NexDog]

We are developing a new billing system and would like clients to be able to login to the billing system and have eSupport right there. Kind of like how eSupport integrates with ModernBill. Is this what LoginShare can do? If I set this up would clients be able to login to the new billing system with their old eSupport email details? And if a client wants to change a password do they do it from eSupport or from the new app etc?

[craigbrass]

LoginShare basically allows the user to use the same details to login to both Kayako and the application it is connecting to. They still must login to both separately though (there is no session share). Clients change their details in the system Kayako is connecting to.

See Integration API [FREE - EXTERNAL LINK] if you want to do a more advanced integration.

[NexDog]

Thanks Craig, starting to make sense now.

[craigbrass]

Your welcome.

[thill]

I am attempting to integrate the Support Suite into our website. My problem is populating the username and email address fields on the submit ticket page. Do you know the name of the file I should modify in order to accomplish this task? I have written a function using cold fusion and javascript to capture the session cookies and simply want to display them, for a logged in user, when they reach the create ticket form. Please advise.

[craigbrass]

Are you wanting to pass variables in the URL to pre-populate these fields?

Integration API [FREE - EXTERNAL LINK] will be better suited to what your trying to do I think.