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(#16)
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| Senior Member Posts: 4,951 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License |
05-07-2007, 07:10 PM
Hmm, shame it didn't show you anything more than just "FAILED". Maybe something to look into for future versions? Icon Headquarters - Its Elixir - Web2Messenger |
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| Member Posts: 387 Join Date: Jan 2007 Location: Orange County, CA |
05-07-2007, 07:42 PM
Thanks Antoine! Works now! Pressing on with the rest. Appreciate you taking the time to reply! Rich Features I need asap: 1) Ticket search in the client portal! 2) Column display in client portal showing clients email address or name 3) Downloads by client (i.e. - each client has their own download area and can't see/touch downloads for any other client.) This would be on top of a "public" download area. 4) Integrated KB image uploads The ability for staff to upload images with a KB articles. Cheers! |
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(#21)
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| Member Posts: 98 Join Date: Oct 2005 | Help! -
13-07-2007, 11:08 AM
I have followed the tutorial step by step. The links are there and the widget but when I click I only get a blank page. What am I missing. I have copied the code and not altered anything to test it out but there is nothing shown. Please, help me out... I'm testing on 3.10.02 CVS from june 14. |
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(#22)
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| Member Posts: 326 Join Date: Feb 2007 Location: Lyon, France SupportSuite Owned License |
13-07-2007, 11:50 AM
are you talking about the client side widget? Is the staff part working? Edit: ah, you're coming from Flash Tutorial Section The problem might come from missing includes in the external file (when not using the page as a part of the module but as an external page using supporsuite template). PHP Code: If you want advanced debug infos: insert PHP Code: -- I left kayako's community: do NOT contact me for job offers, thx -- |
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(#23)
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| Member Posts: 98 Join Date: Oct 2005 |
13-07-2007, 12:24 PM
Quote:
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(#24)
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| Member Posts: 326 Join Date: Feb 2007 Location: Lyon, France SupportSuite Owned License |
13-07-2007, 12:28 PM
ok, lets debug the problem PHP Code: PHP Code: -- I left kayako's community: do NOT contact me for job offers, thx -- |
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(#28)
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| Member Posts: 326 Join Date: Feb 2007 Location: Lyon, France SupportSuite Owned License |
13-07-2007, 12:53 PM
The strange thing is that it seems like there's no callback on the module :\ If you know php a bit, try to put some echo "checkpoint(1)"; around in the code to know where it stops. Atm i really have no ideas on where the error is -- I left kayako's community: do NOT contact me for job offers, thx -- |
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(#29)
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| Member Posts: 326 Join Date: Feb 2007 Location: Lyon, France SupportSuite Owned License |
13-07-2007, 12:57 PM
Ah maybe the error is before... try to put error_reporting(E_ALL); in index.php just after the swift include don't get crazy with all the notice errors, try to look for a FATAL one -- I left kayako's community: do NOT contact me for job offers, thx -- |
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(#30)
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