| ||||||||||||
![]() |
![]() |
| | LinkBack | Thread Tools | Search this Thread | Rate Thread | Display Modes |
(#1)
|
(#2)
|
| Senior Member Posts: 5,319 Join Date: Jun 2005 Location: Cumbria, UK |
16-06-2008, 04:20 PM
Generally you create a different department for each one and the status' become the "sub-menus". Icon Headquarters - Its Elixir - Web2Messenger |
| | |
(#3)
|
| Senior Member Posts: 3,529 Join Date: Aug 2006 Location: Mumbai, India |
17-06-2008, 09:43 AM
I get the impression that you are looking for a sub-department. Sub-departments are not currently available in v3 Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
| | |
(#4)
|
| Senior Member Posts: 5,319 Join Date: Jun 2005 Location: Cumbria, UK |
17-06-2008, 10:15 AM
.....they are planned for V4. Icon Headquarters - Its Elixir - Web2Messenger |
| | |
(#5)
|
![]() |
| Tags |
| submenu |
| Thread Tools | Search this Thread |
| Display Modes | Rate This Thread |
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Tickets Ticket creation -> Way to create ticket on behalf of a user | russmichaels | Will Implement (V4) | 4 | 20-08-2008 09:58 AM |
| Free Add a dropdown "Tools" menu to the top right menu in eSupport | richm | Modifications & Addon Releases | 14 | 19-02-2008 05:55 AM |
| Bugs in Alerts, Menu and Dept configs | netgroup | SupportSuite, eSupport and LiveResponse | 2 | 11-02-2006 05:07 PM |