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Elite222 Offline
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Knowledgebase in Tutorials - 09-03-2008, 04:15 PM

Hi. I don't know if i posted where is right but i whant very very much to know how to Edit the index page for SupportSuite. I whant to write Knowledgebase in Tutorials , I have read more topics but i understand that please ..sorry for my bad english but i'm so bored and sad..please help me thancks veru much
   
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supportskins Offline
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09-03-2008, 05:54 PM

To edit the index page, you need to edit the index template found under:
Admin CP > Templates > Manage Templates > General

To add topics under KB section, you can do so from the Staff CP:
Staff CP > Knowledgebase > Insert Article



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Elite222 Offline
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09-03-2008, 06:27 PM

thancks .. but there i can't change the name for Knowledgebase module
   
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pkreil Offline
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10-03-2008, 07:38 AM

You can change the Title of the KB-Widget on Cusomter-Front-End by modifying the language file.

In Admin/Languages/Search Phrase let it search for "Knowledgebase" and change it to whatever you want.

This will only affect User-Front-End. Staff CP will still show "Knowledgebase". This can be changed by editing the backend-language-file.

Hope that helps,

Pascal
   
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Elite222 Offline
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10-03-2008, 01:38 PM

thancks very much ..he work perfect thanks
   
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