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(#46)
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| Member Posts: 52 Join Date: Jul 2007 |
11-07-2007, 04:14 AM
eager for updates |
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(#47)
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| New Member Posts: 2 Join Date: Jul 2007 | Updates? -
19-07-2007, 12:46 PM
Any updates in this issue? Frankly spoken: If there is not Development in time, I'm going to drop eSupport regardless of the license cost! Rather I stick to WHMCS (which also has a Ticket system) than waiting for ever. Maybe it' much simpler to import Tickets from eSupport to WHMCS |
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(#48)
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| Operations Manager Posts: 5,420 Join Date: Jan 2006 Location: United Kingdom |
19-07-2007, 12:53 PM
I am sorry for the delay. This is a project we are continuing to work on, but currently we are giving more attention to our bug list before adding more functionality. Following the release of our next stable build (within a couple of weeks), we can recommence adding functionality etc. I am sure you will agree that our priorities are correct and for the better ![]() -------------------------------------------------------------------
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(#49)
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| Senior Member Posts: 5,740 Join Date: Jun 2005 Location: Cumbria, UK |
19-07-2007, 05:31 PM
Totally agree Jamie. Bugs before features. Icon Headquarters - Its Elixir - Web2Messenger |
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(#50)
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| Member Posts: 52 Join Date: Jul 2007 |
29-07-2007, 01:44 AM
.....? |
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(#51)
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| Senior Member Posts: 5,740 Join Date: Jun 2005 Location: Cumbria, UK |
29-07-2007, 09:29 AM
It has only been a week. Give them a chance. Icon Headquarters - Its Elixir - Web2Messenger |
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(#52)
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| New Member Posts: 5 Join Date: Nov 2005 |
31-07-2007, 12:45 PM
Any update on these Loginshare for WHMCS??? I saw someone post a year ago of one that worked... Can i have a link. This will make the company i work for buy Kayako and not other support software. Please post link . |
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(#53)
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| Operations Manager Posts: 5,420 Join Date: Jan 2006 Location: United Kingdom |
31-07-2007, 02:54 PM
You may find this thread useful: http://www.whmcs.com/forums/viewtopi...ghlight=kayako -------------------------------------------------------------------
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(#54)
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| Member Posts: 52 Join Date: Jul 2007 |
01-08-2007, 06:26 AM
Why can't Kayako just create a kayako-driven thing for whmcs. Your support system is far superior (or so I had hoped)... so.. make it worthwhile.. |
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(#55)
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| New Member Posts: 11 Join Date: May 2007 |
01-08-2007, 03:22 PM
also I need this. I wait.... wait.... wait ... but nothing, this module is very important for my company i think that kayako not work in this and say "yes, we are working on this integration" to sell more |
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(#56)
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| Operations Manager Posts: 5,420 Join Date: Jan 2006 Location: United Kingdom |
01-08-2007, 03:49 PM
Quote:
Work on the integration is now recommencing. -------------------------------------------------------------------
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(#57)
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| Member Posts: 52 Join Date: Jul 2007 |
02-08-2007, 05:04 AM
This company needs a new project manager. You need to keep up with the ever-growing market and its demands. You will lose customer for inability to meet these. There needs to be a team to fix and a team to develop. Your software is too pricey to halt production. |
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(#58)
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| Senior Member Posts: 5,740 Join Date: Jun 2005 Location: Cumbria, UK |
02-08-2007, 09:07 AM
You have to remember this is a USER-STARTED project, not Kayako started. I would rather they fixed bugs before features to be honest and I am sure many would agree with me. Icon Headquarters - Its Elixir - Web2Messenger |
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(#59)
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| New Member Posts: 18 Join Date: Jul 2005 |
03-08-2007, 05:37 AM
We'd be very interested in seeing Kayako/WHMCS integration, this would be a VERY useful feature. |
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(#60)
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| Operations Manager Posts: 5,420 Join Date: Jan 2006 Location: United Kingdom |
09-08-2007, 12:44 PM
We have contacted WHMCS asking for a developer's license and awaiting their reply. -------------------------------------------------------------------
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