 |
Developers & Code Interested in customizing your Kayako products? Discuss modifications and develop your own mods with the community.
 |
| | LinkBack | Thread Tools | Search this Thread | Rate Thread | Display Modes |
| ||||||||||||
|
|
| | LinkBack | Thread Tools | Search this Thread | Rate Thread | Display Modes |
(#1)
  |
| Member Posts: 171 Join Date: Feb 2008 Location: Netherlands | Manage departments -
02-04-2008, 03:15 PM
I would like to extend the options you see by "Manage Departments". When you insert a new department you can assign it to templates. I would like to add that view to. The problem is.....it is in a different table. In "swdepartments" you'll see the "departmentid". This id is the same as in "swgroupassigns" in the field "departmentid". You'll also see in the same table a field "groupassignid". My question is: Does anyone know in which table I can find the "groupassignid" so I can get the name of the template/group? |
| |  |
|
| Tags |
| departments, manage |
| Thread Tools | Search this Thread |
| Display Modes | Rate This Thread |
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Live Chat Departments | evermorev | SupportSuite, eSupport and LiveResponse | 3 | 24-08-2007 09:16 AM |
| relationships between staff members, groups, and departments | Anne Wilson | SupportSuite, eSupport and LiveResponse | 3 | 13-11-2006 03:27 PM |
Linear Mode
