My customization

Terry01 · **My customization -** 14-09-2007, 01:58 PM

I have recently just about completed a customization of an owned supportsuite, but I have one problem, when the user logs in from the register page there is no content, just the header and footer coming together and meeting in the middle. The URL is index.php?_m=core&_a=register so it is the register page still. Is there any way to redirect the user upon logging in at this page back to the home page? I've tried many different things nothings worked yet.

Thanks alot!

Siora · 14-09-2007, 05:27 PM

Does anyone know why this is happening? Terry is customizing my site and this is the only thing left that is puzzling him. Please help him out if you can. Thanks.

Siora · 19-09-2007, 12:04 PM

Is anybody able to help with this issue?

**Raghav Arora** · 19-09-2007, 01:10 PM

Quote:

Originally Posted by Terry01

I have recently just about completed a customization of an owned supportsuite, but I have one problem, when the user logs in from the register page there is no content, just the header and footer coming together and meeting in the middle. The URL is index.php?_m=core&_a=register so it is the register page still. Is there any way to redirect the user upon logging in at this page back to the home page? I've tried many different things nothings worked yet.

Thanks alot!

Can you please send me the helpdesk details at my email address to trace the issue? It seems to be the templates issue only.

Waiting for you response.

Regards,

Raghav Arora

supportskins · 19-09-2007, 01:36 PM

I think they have also modified the software source code.

craigbrass · 19-09-2007, 02:04 PM

Yea, he has. They have implemented a number of the 3rd party addons available.

Siora · 19-09-2007, 03:45 PM

Yes out site is heavily modified at this time.

Raghav - email has been sent. Thanks.

craigbrass · 19-09-2007, 03:56 PM

I think the point Hiren (SupportSkins) was trying to make is they don't guarantee to support modified code.

supportskins · 19-09-2007, 09:28 PM

And also to let Raghav know that the issue might not just be a simple template based issue.

**Raghav Arora** · 19-09-2007, 10:26 PM

Quote:

Originally Posted by supportskins

And also to let Raghav know that the issue might not just be a simple template based issue.

Right. I checked and its a complete rewrite of the login pages and registration process. Have updated Siora also.

Siora · 19-09-2007, 10:51 PM

Arghhhh....well I wasn't expecting Kayako to fix it for me but I guess I was seeing if anyone knew why this was happening and/or came accross a fix themselves. If I expected kayako to fix it I would have submitted a ticket but I know better.

Thanks Raghav for trying to fix it for us, much appreciated.

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Siora Offline Member Posts: 1,300 Join Date: Apr 2007 Location: Toronto Canada	14-09-2007, 05:27 PM Does anyone know why this is happening? Terry is customizing my site and this is the only thing left that is puzzling him. Please help him out if you can. Thanks. Siora Solutions Inc. www.sioraIT.com

Siora Offline Member Posts: 1,300 Join Date: Apr 2007 Location: Toronto Canada	19-09-2007, 12:04 PM Is anybody able to help with this issue? Siora Solutions Inc. www.sioraIT.com

supportskins Offline Senior Member Posts: 3,566 Join Date: Aug 2006 Location: Mumbai, India	19-09-2007, 01:36 PM I think they have also modified the software source code. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/

craigbrass Offline Senior Member Posts: 5,391 Join Date: Jun 2005 Location: Cumbria, UK	19-09-2007, 02:04 PM Yea, he has. They have implemented a number of the 3rd party addons available. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

Siora Offline Member Posts: 1,300 Join Date: Apr 2007 Location: Toronto Canada	19-09-2007, 03:45 PM Yes out site is heavily modified at this time. Raghav - email has been sent. Thanks. Siora Solutions Inc. www.sioraIT.com

craigbrass Offline Senior Member Posts: 5,391 Join Date: Jun 2005 Location: Cumbria, UK	19-09-2007, 03:56 PM I think the point Hiren (SupportSkins) was trying to make is they don't guarantee to support modified code. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

supportskins Offline Senior Member Posts: 3,566 Join Date: Aug 2006 Location: Mumbai, India	19-09-2007, 09:28 PM And also to let Raghav know that the issue might not just be a simple template based issue. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/

Siora Offline Member Posts: 1,300 Join Date: Apr 2007 Location: Toronto Canada	19-09-2007, 10:51 PM Arghhhh....well I wasn't expecting Kayako to fix it for me but I guess I was seeing if anyone knew why this was happening and/or came accross a fix themselves. If I expected kayako to fix it I would have submitted a ticket but I know better. Thanks Raghav for trying to fix it for us, much appreciated. Siora Solutions Inc. www.sioraIT.com