php in mails?

[actionhero]

Hi, may it be possible to include php in mails?

[supportskins]

What kind of PHP code do you want to include?

[actionhero]

I want to <include> an external script. And get the ticket variables (username, fullname, ...)
Tried:

<{PHP}>
$pncout = "";

...

$pTest = "";
$pTest = $this->get_vars('username');
$pncout .= "Import var username: ". $pTest . "<br />\n";
$pTest = "";
$pTest = $this->get_vars('fullname');
$pncout .= "Import var fullname: ". $pTest . "<br />\n";
$pTest = "";
$pTest = $this->get_vars('name');
$pncout .= "Import var name: ". $pTest . "<br />\n";
$pTest = "";
$pTest = $this->get_vars('email');
$pncout .= "Import var email: ". $pTest . "<br />\n";
$pTest = "";
$pTest = $this->get_vars('useremail');
$pncout .= "Import var useremail: ". $pTest . "<br />\n";
$pTest = "";
$pTest = $this->get_vars('ticketid');
$pncout .= "Import var ticketid: ". $pTest . "<br />\n";

...

include( "fqdn/script.php" );

and two
ifs {}

<{/PHP}>

[supportskins]

I do not think this will work however you need to confirm this with a Kayako developer.

[Andrew Scott]

I see you want to replace standard Smarty templates variables. To do so you have to initialize your class inside of _KAYAKO_ROOT_DIR/includes/SmartyLight/class.template.php But I'm not sure if it works. You need to test. Please let me know if you will be able to do so. Maybe we will change some our templates with your tips.

Andrew, Holbi