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Developers & Code Interested in customizing your Kayako products? Discuss modifications and develop your own mods with the community.
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(#1)
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| New Member Posts: 2 Join Date: Mar 2008 | Push to Chatter ID in Live Support Client -
28-03-2008, 09:35 PM
We are looking to pass data from a user authenticated on our site to the Chatter ID in the live support tool. The idea is that we have agents that handle specific users so allowing the agent to see the user on the site before they request help is useful to our business model. Any insight on this, past successes or failures would be helpful. For the sake of disclosure, we primarily use java via tomcat container to a postgreSQL backend. |
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(#2)
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| New Member Posts: 2 Join Date: Mar 2008 |
29-05-2008, 08:22 PM
Bump. I see lots of views here but no one posting anything. Anyone trying to do something like this as well? |
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| chatter, client, live, push, support |
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