Simple Question

Maneesha · **Simple Question -** 15-06-2009, 06:04 PM

this is a really simple question, but I just want to make sure that I'm right,

create a new customer reply mean,

the reply is made by a customer or to a cusomter
and also

create a new staff reply does that mean to the staff or created by the staff?

supportskins · 16-06-2009, 09:52 AM

Quote:

create a new customer reply mean

What is the context. It otherwise would mean reply made by customer

Quote:

create a new staff reply

Would mean reply made by staff user

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Maneesha Offline New Member Posts: 22 Join Date: May 2009	Simple Question - 15-06-2009, 06:04 PM this is a really simple question, but I just want to make sure that I'm right, create a new customer reply mean, the reply is made by a customer or to a cusomter and also create a new staff reply does that mean to the staff or created by the staff?