Store "Top Secret" Data in the Knowledgebase

actionhero · **Store "Top Secret" Data in the Knowledgebase -** 28-05-2008, 05:54 PM

Hi, we'll store "Top Secret" Data in the Knowledgebase. (Just for the staff).
Will it be possible to encrypt the Knowledgebase directory? We already use SSL but thats not enough. Maybe there is a way to embedd phpAES

supportskins · 28-05-2008, 07:10 PM

I do not think this is currently possible.

**Jamie Edwards** · 28-05-2008, 07:23 PM

It isn't possible without a lot of modifications, I am afraid.

As this isn't a release, I will move it from the Releases forums to the Developers & Code forum.

Thanks,

actionhero · 29-05-2008, 06:45 PM

Yes, please do not hesitate to move my post.

Okay, if there is some hardcoding and modifications needed, I'll change the topic to a request: I'm searching someone who can make my KB artikles secure as possible.
We store there business critical information, user data, server data, account information include passworts.

So, if there is someone who can help me, please write me an email: super@feinripptraeger.de (contact in english and deutsch).

actionhero · 31-05-2008, 11:50 AM

Still a topic. I'll store some KB articles in a "secure container". Maybe there is a option to encrypt the data in the database? If there is someone who can help me with this issue I'll pay.

Andrew Scott · 31-05-2008, 07:59 PM

Hi actionhero

I'll ask Alex or one of developers from my team to contact you as soon as possible to help you,

Andrew, Holbi

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes	Rate This Thread
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode	Rate This Thread:

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Knowledgebase Knowledgebase -> Overhauled knowledgebase use for staff	kpjam	Will Implement (V4)	26	Today 06:47 AM
How much can the knowledgebase and Troubleshooter sustain the data	kushaaal	SupportSuite, eSupport and LiveResponse	0	22-07-2006 11:20 AM
connection problem	inteltechs	InstaAlert	5	27-04-2006 12:23 AM

actionhero Offline New Member Posts: 23 Join Date: May 2008	Store "Top Secret" Data in the Knowledgebase - 28-05-2008, 05:54 PM Hi, we'll store "Top Secret" Data in the Knowledgebase. (Just for the staff). Will it be possible to encrypt the Knowledgebase directory? We already use SSL but thats not enough. Maybe there is a way to embedd phpAES

supportskins Offline Senior Member Posts: 3,670 Join Date: Aug 2006 Location: Mumbai, India	28-05-2008, 07:10 PM I do not think this is currently possible. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/

actionhero Offline New Member Posts: 23 Join Date: May 2008	31-05-2008, 11:50 AM Still a topic. I'll store some KB articles in a "secure container". Maybe there is a option to encrypt the data in the database? If there is someone who can help me with this issue I'll pay.

Andrew Scott Offline Member Posts: 143 Join Date: Apr 2008 Location: Swindon, UK	31-05-2008, 07:59 PM Hi actionhero I'll ask Alex or one of developers from my team to contact you as soon as possible to help you, Andrew, Holbi Andrew Scott kayako]at[holbi.co.uk Kayako Development Manager Holbi Kayako development