Support Rating

adapter · **Support Rating -** 21-04-2008, 07:39 PM

Hi

i am looking for a new addon for support rating, would be great if someone can comment and rate a ticket or a live chat, any addon available for this?

Siora · 21-04-2008, 07:40 PM

Not yet but a survey is planned for V4 and Softair was in the middle of creating this feature but they've disappeared mainly cause their employees have left and started a new company only leaving JC and one other person.

craigbrass · 22-04-2008, 08:28 AM

Quote:

mainly cause their employees have left and started a new company only leaving JC and one other person.

How did you find that out? And do you know which new company they set up?

**Jamie Edwards** · 22-04-2008, 10:12 AM

Yes, this is correct - it happened a few weeks ago. I do not know what the new company is, however.

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adapter Offline New Member Posts: 10 Join Date: Oct 2004	Support Rating - 21-04-2008, 07:39 PM Hi i am looking for a new addon for support rating, would be great if someone can comment and rate a ticket or a live chat, any addon available for this?

Siora Offline Member Posts: 1,238 Join Date: Apr 2007 Location: Toronto Canada SupportSuite Owned License	21-04-2008, 07:40 PM Not yet but a survey is planned for V4 and Softair was in the middle of creating this feature but they've disappeared mainly cause their employees have left and started a new company only leaving JC and one other person. Mehul Siora Solutions Inc. www.sioraIT.com