SupportDesk BlackBerry client for eSupport and SupportSuite development started

IT2Be

This is a heads up to inform you that we started development of SupportDesk for BlackBerry.

I can not give an ETA yet so please don't ask when it is ready, we will inform you through the forum like we do with our iPhone client.

We will follow the same strategy as with the iPhone client so the first release will be very basic.

We will at least support BlackBerry OS 4.6 and upwards.

When you have suggestions or believe we should develop for OS 4.5 as well please let us know through mobile [dot] support [at] it2be [dot] com.
Don't forget to mention that it is about the BlackBerry client.

Marcel Trapman

**Jamie Edwards** · 27-03-2009, 05:24 PM

Thread moved to the Developers & Code forum

craigbrass · 27-03-2009, 09:43 PM

We are actually nearly ready with one. ~a week and a half and it will be ready.

**bear** · 28-03-2009, 11:42 AM

I'd find it quite interesting, personally.

**Jamie Edwards** · 28-03-2009, 11:54 AM

Quote:

Originally Posted by craigbrass

We are actually nearly ready with one. ~a week and a half and it will be ready.

Create your own thread to discuss your app

craigbrass · 28-03-2009, 02:33 PM

Quote:

Create your own thread to discuss your app

Will do when its ready. I was simply saying it to Marcel and then he can choose if he wants to continue with his to save two being released.

**Jamie Edwards** · 28-03-2009, 02:40 PM

Competition is never a bad thing, so hopefully he will

craigbrass · 28-03-2009, 02:41 PM

I still think it was a good idea to post it just so he knows.

IT2Be · 29-03-2009, 12:49 PM

Yes, I will proceed with the blackberry client.
I think it is a useful addition to what we have planned.

craigbrass: thank you for the heads up!

jcasares · 31-03-2009, 01:10 PM

Well, I do think that any Blackberry development should have 4.5 support at least. Bold market share (worldwide speaking) isn't greater than Curve/Pearl devices.

IT2Be · 31-03-2009, 01:16 PM

Quote:

Originally Posted by jcasares

Well, I do think that any Blackberry development should have 4.5 support at least. Bold market share (worldwide speaking) isn't greater than Curve/Pearl devices.

I agree, and so it will happen

crowncart · 01-04-2009, 07:26 AM

hi will this work with the blackberry storm?

IT2Be · 01-04-2009, 07:52 AM

When the Storm works with 4.5 or upwards then the answer is yes.

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Jamie Edwards Offline Operations Manager Posts: 7,371 Join Date: Jan 2006 Location: England, UK	27-03-2009, 05:24 PM Thread moved to the Developers & Code forum Jamie Edwards (jamie.edwards ]at[ kayako.com) ------------------------------------------------------------------- Connect with Kayako on: Twitter, Facebook and LinkedIn Receive technical support via the members area The ultimate V4 FAQ thread.

craigbrass Offline Senior Member Posts: 7,541 Join Date: Jun 2005 Location: Cumbria, UK	27-03-2009, 09:43 PM We are actually nearly ready with one. ~a week and a half and it will be ready. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako

bear Offline Community Moderator Posts: 730 Join Date: Jan 2005	28-03-2009, 11:42 AM I'd find it quite interesting, personally. ...read me...

Jamie Edwards Offline Operations Manager Posts: 7,371 Join Date: Jan 2006 Location: England, UK	28-03-2009, 02:40 PM Competition is never a bad thing, so hopefully he will Jamie Edwards (jamie.edwards ]at[ kayako.com) ------------------------------------------------------------------- Connect with Kayako on: Twitter, Facebook and LinkedIn Receive technical support via the members area The ultimate V4 FAQ thread.

craigbrass Offline Senior Member Posts: 7,541 Join Date: Jun 2005 Location: Cumbria, UK	28-03-2009, 02:41 PM I still think it was a good idea to post it just so he knows. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako

IT2Be Offline Member Posts: 165 Join Date: Aug 2007	29-03-2009, 12:49 PM Yes, I will proceed with the blackberry client. I think it is a useful addition to what we have planned. craigbrass: thank you for the heads up! The developer of SupportDesk and InContact for iPhone @ www.it2be.net

jcasares Offline Member Posts: 133 Join Date: Oct 2008 Location: Argentina	31-03-2009, 01:10 PM Well, I do think that any Blackberry development should have 4.5 support at least. Bold market share (worldwide speaking) isn't greater than Curve/Pearl devices.

crowncart Offline New Member Posts: 5 Join Date: Jul 2008	01-04-2009, 07:26 AM hi will this work with the blackberry storm?

IT2Be Offline Member Posts: 165 Join Date: Aug 2007	01-04-2009, 07:52 AM When the Storm works with 4.5 or upwards then the answer is yes. The developer of SupportDesk and InContact for iPhone @ www.it2be.net