Template "email_staffreply"

[Hotprop]

Hi I am trying to get the ticket history to be shown when a Helpdesk staff member replies to a ticket, I have included the below in the template but am not sure if its the correct template or if the code is correct -

TEMPLATE NAME - email_staffreply
CONTENTS -
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<{foreach key=key value=post from=$postlist}>
<{$post[fullname]}>
<{$post[date]}>
<{$post[contents]}>
<{/foreach}>
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Above content was given by ESupport Support team but I think this is wrong "<{foreach key=key value=post from=$postlist}>"

Should "key=key" in above content, or should it be something else like "key=ticketkey" or "key=supportkey" as "key=key" sounds too vauge?

Thank you.

AW.

[supportskins]

I suggest you do not try this in the v3.00.90 as there is a confirmed bug for this in the existing version.