Is there a way to make Live chat load after the full page

[rstephens]

Hi,

I wondering if there is a way to make the Live Chat/response pop up or load after my full page has.

it seems that when the java script is added to the website it slows the page load. half the page will load...then pause and waits for the 'chat' to initialize...then finished the load.

On my system this is taking about 10 seconds of 'dead' time which will really be an issue with my customers.

either is stop using Live support and pick a different provider for that.
Or make it work.

I think the work-around is to make the page load fully...place a static image for the chat..then have that swapped out when the live chat is up and running.

anyone know how to do this...

RS

[rstephens]

this is the code that i can remove from the file b6054c8777b78156ac3ffb2693cc979b.php

when it removed or comment out...the page load fast...so this proves that somehow the liveresponce or chat is causing the page to load half way...wait then load....when testing it again just now the page took over 20 sec to load after it paused...

i even tried defer="defer" but that did nothing



<script language="javascript" src="<?php echo $this->_vars['swiftpath']; ?>
visitor/index.php?_m=livesupport&_a=htmlcode&departmentid= 2&fullname=<?php echo tpl_function_urlencode(array('value' => $this->_vars['_USER']['fullname']), $this);?>&email=<?php echo tpl_function_urlencode(array('value' => $this->_vars['_USER']['primaryemail']), $this);?> "></script>