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cah Offline
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Changing the background color of live support (chat started) - 07-07-2009, 04:35 PM

Hi all,

I'm trying to change the background color of live support window. By adding css to the body tag in the chathtmlheader template, I've managed to change most background color except the one for chat started frame which remains white (I've attached the screenshots).

I've tried changing/adding the color on the body, table, td, div tag in chatstartedcontentframe template, still no luck though.

Any input where do I put the color code for this frame?

Many thanks,

Cah
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File Type: gif def.gif (11.4 KB, 13 views)
File Type: gif chatstarted.gif (6.7 KB, 11 views)
   
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supportskins Offline
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07-07-2009, 07:59 PM

I would like an answer to this as well. I tried asking Kayako numerous times but in vain.



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cah Offline
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09-07-2009, 06:46 AM

I see, well I guess I'm just gonna try to make the page looks good in white then.
Thanks for the reply supportskins.
   
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09-07-2009, 08:03 AM

No problem however I would hope for Kayako to provide a solution.



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tom@ecentralsto Offline
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Have you tried targeting the frame with CSS? - 15-07-2009, 08:17 PM

You most likely can add this style to your clientcss template under the Default Template General ClientCSS And you can make the frame what ever color you wish.

HTML Code:
frame {
background-color:#ebf5f7;
}
Hope this helps!


Thomas Pursifull
(tom ]at[ ecentralstores.com)
   
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16-07-2009, 09:46 AM

I have tried that, it does not work.



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