Restricting Access

KrisW · 10:08 AM

Hi Guys,

I have a simple question, which seems to be proving difficult for me to find an answer for.

I have customised alot of the text, logo's and Widgets so far on another domain I own, so I am hoping this is as simple for this domain.

I want to restrict access to the SupportSuite to members that have logged in.

Hugh Symons Communications - Powered By Kayako SupportSuite

Basically when logged out I want all the features to be accessible apart from Downloads and Submit a Ticket.

And then when logged in these 2 features would become accesible.

When do I make these changes from?

Many thanks for your help and I look forward to your replies.

Thanks,

Kris

KrisW · 21-11-2008, 07:06 AM

That was wasy after all...

It seems the easier a problem is, the longer it takes me to find the solution.

Thanks 'Kayako Live Support'

markymark · 16-12-2008, 07:28 PM

Hello

I was also wondering how this is done. Did you get it sorted?

**Digital Mayhem** · 17-12-2008, 04:07 AM

Staff CP > Users > Manage Groups > Guests

any options/widgets you don't want people not logged in to see set to no.

Staff CP > Users > Manage Groups > Registered

any options/widgets you want people logged in to see set to yes..

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Restricting staff and admin access by IP	bauhsoj	How do I?	1	06-08-2008 04:58 PM
Restricting access to staff	Vectra	Developers & Code	0	13-08-2007 06:04 PM
templates and user access control	larshammer	SupportSuite, eSupport and LiveResponse	15	15-02-2007 10:15 PM

KrisW Offline Member Posts: 34 Join Date: Nov 2008 Location: United Kingdom	21-11-2008, 07:06 AM That was wasy after all... It seems the easier a problem is, the longer it takes me to find the solution. Thanks 'Kayako Live Support' Technical Consultant Hugh Symons Communications www.yourhsc.com

markymark Offline New Member Posts: 8 Join Date: Oct 2008	16-12-2008, 07:28 PM Hello I was also wondering how this is done. Did you get it sorted?

Digital Mayhem Offline Community Moderator Posts: 908 Join Date: May 2005 Location: Henderson, Nevada	17-12-2008, 04:07 AM Staff CP > Users > Manage Groups > Guests any options/widgets you don't want people not logged in to see set to no. Staff CP > Users > Manage Groups > Registered any options/widgets you want people logged in to see set to yes.. Steve Digital Mayhem, Inc. AIM/MSN/GTALK: Steve.Lawrence@Digital-Mayhem.com YAHOO/SKYPE: DigitalMayhem_Steve I'm Important Posting & You