Setting up folders

SteveBH · **Setting up folders -** 30-04-2007, 08:47 PM

Hi, does any one know how to set up folders for individual email addresses within SupportSuite?

supportskins · 01-05-2007, 07:44 AM

What exactly do you mean by folders?

SteveBH · 02-05-2007, 02:43 AM

Ive got about about 7 differnet email addresses in one department and each email address needs folders so that certian emails can get sorted into specific folders. For example members emails can go into the members folder with in the email que. Just like how it works in Outlook or thunderbird. Hope that helps

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SteveBH Offline New Member Posts: 3 Join Date: Mar 2007	Setting up folders - 30-04-2007, 08:47 PM Hi, does any one know how to set up folders for individual email addresses within SupportSuite?

supportskins Offline Senior Member Posts: 3,692 Join Date: Aug 2006 Location: Mumbai, India	01-05-2007, 07:44 AM What exactly do you mean by folders? Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/

SteveBH Offline New Member Posts: 3 Join Date: Mar 2007	02-05-2007, 02:43 AM Ive got about about 7 differnet email addresses in one department and each email address needs folders so that certian emails can get sorted into specific folders. For example members emails can go into the members folder with in the email que. Just like how it works in Outlook or thunderbird. Hope that helps