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(#1)
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| New Member Posts: 20 Join Date: Mar 2008 Owned License | template fields list? -
12-05-2008, 06:55 PM
Is there something similar to this page for kayako, which lists all the variables available to the email autoresponder template? List of Email Template Variables |
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(#2)
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| Member Posts: 103 Join Date: Feb 2008 SupportSuite Owned License |
12-05-2008, 08:47 PM
Hi, I'm not sure if this info is available online but you can check the source code to get the list of variables. The file you need to check is "modules/tickets/functions_ticketmain.php" then go to the function sendAutoResponder();. Now collect each variable for every time you see a declaration like this: $template->assign("ishtml", false); This means that the variable <{$ishtml}> will be available on the template and the value will be "false" Hope this helps. Email & MSN: andres[at]dewak.com Skype: andres.dewak Dewak: Kayako Development, Consultancy and Support http://www.dewak.com |
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(#3)
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| Senior Member Posts: 3,267 Join Date: Aug 2006 Location: Mumbai, India SupportSuite Owned License |
13-05-2008, 06:11 AM
Unfortunately no such list is currently available. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.
Our three main products include: SupportSuite, eSupport and LiveResponse