Language Pack Update Tool

craigbrass · **Language Pack Update Tool -** 15-05-2008, 08:46 AM

Hello,

In this thread, I will explain the procedure for upgrading a Language Pack for a newer version of Kayako without re-translating the whole thing.

This uses a simple script one of my developers created.

1. On the version you wish to upgrade TO, go Admin CP -> Languages -> Import/Export and click Export after selecting the default "English (US)" language.
2. Either do the same procedure above on your OLD version but selecting your translating language to export OR download a language pack here from the forums.
3. Go to Language Phrase Translation and browse for the old version translated document and also the new English default language. Click Upload Files.
4. Translate all phrases that need to be added and click Submit and Download.

At this point you will now have a language pack you can import into your new Kayako installation and / or share with the community.

Best Regards,
Craig Brass

supportskins · 15-05-2008, 09:03 AM

Super! Will help alot of Kayako clients.

**Jamie Edwards** · 15-05-2008, 09:28 AM

Pinned, thank you for sharing this useful tool

craigbrass · 15-05-2008, 10:04 AM

Your welcome. Been planning to do so for a while, just never got around to it until now.

mastermind786 · 07-10-2008, 12:20 PM

yup its Really helping A lot

Aquaria · 12:10 PM

Yep, this tool really helpfull and easy to use... Thanks.

craigbrass · 10-11-2008, 03:27 PM

Glad it helped you.

noodle · 20-03-2009, 05:27 AM

it is helpful, thanks a lot.

Tukanet · 08-05-2009, 12:44 AM

Thanks, Thanks, Thanks, Thanks, Thanks
It's very helpful for me

I love UUUUUUUUU

craigbrass · 08-05-2009, 06:12 AM

Glad it helped you

Maria Panova · 22-05-2009, 03:28 PM

A great tool, craigbrass. Thank you a lot!

e-cig.com · 19-07-2009, 09:56 AM

I have tried 8 different language translations with supportsuite.3-60-02.language packs by using Language Pack Update Tool from craigbrass. Thank you very much craigbrass.

If you go to the webiste: www.e-cig.com, click on the Help Desk link, you can have the following different languages with supportsuite.3-60-02.language packs:

- Simplified Chinese:
with the file supportsuite.3-60-02.simplified_chinese.language.xml

- Traditional Chinese:
with the file supportsuite.3-60-02.traditional_chinese.language.xml

- Japanese:
with the file supportsuite.3-60-02.japanese.language.xml

- French:
with the file supportsuite.3-60-02.french.language.xml

- Dutch:
with the file supportsuite.3-60-02.dutch.language.xml

- Italiano:
with the file supportsuite.3-60-02.italiano.language.xml

- Russian:
with the file supportsuite.3-60-02.russian.language.xml

Now, one question: Is there any way the contents can be translated in the different languages?

asiri · 03:18 AM

Great stuff, but the one I want (Italiano) seems a "dead" link :-( .

**SteveLV702** · 18-11-2009, 09:31 PM

are these language packs 3.60.04 compatible ?

asiams · 20-11-2009, 10:51 AM

Hello e-cig.com,

Was your translation complete for all of staff, admin, and customer site?

Thanks.

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supportskins Offline Senior Member Posts: 5,554 Join Date: Aug 2006 Location: Mumbai, India	15-05-2008, 09:03 AM Super! Will help alot of Kayako clients. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ - NEW SKIN ADDED!! SupportSkins.com - http://www.supportskins.com/

Jamie Edwards Offline Operations Manager Posts: 7,676 Join Date: Jan 2006 Location: England, UK	15-05-2008, 09:28 AM Pinned, thank you for sharing this useful tool Jamie Edwards (jamie.edwards ]at[ kayako.com) ------------------------------------------------------------------- Connect with Kayako on: Twitter, Facebook and LinkedIn Receive technical support via the members area The ultimate V4 FAQ thread.

craigbrass Offline Senior Member Posts: 7,902 Join Date: Jun 2005 Location: Cumbria, UK	15-05-2008, 10:04 AM Your welcome. Been planning to do so for a while, just never got around to it until now. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako

mastermind786 Offline New Member Posts: 4 Join Date: Oct 2008	07-10-2008, 12:20 PM yup its Really helping A lot Urdu Stories \| Urdu Novels \| Jasoosi Novels \| Urdu Books

Aquaria Offline New Member Posts: 11 Join Date: Jun 2008 Location: Turkey	10-11-2008, 12:08 PM Yep, this tool really helpfull and easy to use... Thanks. Last edited by Aquaria; 10-11-2008 at 12:10 PM.

craigbrass Offline Senior Member Posts: 7,902 Join Date: Jun 2005 Location: Cumbria, UK	10-11-2008, 03:27 PM Glad it helped you. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako

noodle Offline New Member Posts: 5 Join Date: Jun 2008	20-03-2009, 05:27 AM it is helpful, thanks a lot.

Tukanet Offline New Member Posts: 4 Join Date: May 2009	08-05-2009, 12:44 AM Thanks, Thanks, Thanks, Thanks, Thanks It's very helpful for me I love UUUUUUUUU

craigbrass Offline Senior Member Posts: 7,902 Join Date: Jun 2005 Location: Cumbria, UK	08-05-2009, 06:12 AM Glad it helped you Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako

Maria Panova Offline Member Posts: 55 Join Date: Sep 2007 Location: Canada, Russia	22-05-2009, 03:28 PM A great tool, craigbrass. Thank you a lot!

asiri Offline New Member Posts: 10 Join Date: Jun 2008	30-07-2009, 03:14 AM Great stuff, but the one I want (Italiano) seems a "dead" link :-( . Last edited by asiri; 30-07-2009 at 03:18 AM.

SteveLV702 Offline Community Moderator Posts: 1,010 Join Date: May 2005 Location: Las Vegas, Nevada	18-11-2009, 09:31 PM are these language packs 3.60.04 compatible ? Steve I'm Important Posting & You

asiams Offline New Member Posts: 27 Join Date: Jan 2008	20-11-2009, 10:51 AM Hello e-cig.com, Was your translation complete for all of staff, admin, and customer site? Thanks.