Release Spanish Language Pack - Page 3 - Kayako

Epoint · **can not conect to the url mentioned -** 18-01-2008, 07:05 PM

Hello Ryan.

i can not connect to:
http://hotfix.kayako.com/language/Spanish-26-01-06.xml

where can i find the translation in spanish for the client/staff/admin part?
thanks,
paco

Quote:

Originally Posted by Ryan Lederman

Hi everyone,

Here is a Spanish language pack translation for the SupportSuite/eSupport/LiveResponse WinApp!

If you have previously downloaded a Spanish translation, you may have noticed that certain menus or buttons do not have captions.

This is because those buttons and menus were added after the translation was done. Gabriel from HOZTEAR was kind enough to provide the missing entries.

Please find the language pack at http://hotfix.kayako.com/language/Spanish-26-01-06.xml

This pack contains all entries for the WinApp as of version 3.00.33.

You need to download it to the Lang sub-folder of the WinApp installation folder (usually C:\Program Files\Kayako\LiveResponse).

Enjoy!

craigbrass · 18-01-2008, 07:24 PM

I think they cleared the server when they added the Hot Fix Server Site. Hopefully Ryan will upload it again when he sees this thread.

Ryan Lederman · 18-01-2008, 08:09 PM

paco,

Please take a look at Spanish Language Pack for V3 for the server-side Spanish language pack.

I'm looking into the missing winapp translation now.

Epoint · **missing text? -** 07-04-2008, 05:07 PM

Hello Ryan.

Thanks for the info. But after uploading the xml file to my brand new installed 3.20 build , i still see some gaps in the translation. Please check the ppt attached to this note. Will consult with Disenoweb as well.
Any ideas on this issue?

Thanks,
Paco

Quote:

Originally Posted by Ryan Lederman

paco,

Please take a look at Spanish Language Pack for V3 for the server-side Spanish language pack.

I'm looking into the missing winapp translation now.

Ryan Lederman · 07-04-2008, 06:24 PM

It is likely that you are trying to use a language pack created for a much older version of the product, which is missing several entries.

You should either look for a newer version of the pack, or provide the translation manually by looking at the corresponding entries in the English pack.

spidey_uriel · **liveresponse spanish transaltion -** 29-05-2008, 05:09 PM

Did someone found the lost xml file that translate the winApp to spanish?? I already found the one that checks spelling (Is an exe), also in this forum:
Localized Spellcheck Dictionaries

Could any one help me

-----------------------------------------------------
¿Alguien encontró el archivo XML que estaba perdido que traduce la aplicación winApp a español? Ya encontré la que checa la pronunciación (es un ejecutable), dentro de este foro también:
Localized Spellcheck Dictionaries

Podría alguien echarme la mano?

pariki · **Language problems -** 10-06-2008, 08:56 PM

First of all I had trouble importing the files...
I had to them manually...

After importing them manually
When I go to the main page accents and the n tilda are generated with Ã...
When they are displayed in the admin section they are displayed correctly...
On the database they were inserted with ó, etc...
The database charset for the tables was configured as latin1_spanish_ci
On database the following:
default:charset ISO-8859-1
default:text_charset ISO-8859-1
html_charset ISO-8859-1
How can I fix this?
Thanks in advance...

Ryan Lederman · 10-06-2008, 09:52 PM

Quote:

Originally Posted by pariki

First of all I had trouble importing the files...
I had to them manually...

After importing them manually
When I go to the main page accents and the n tilda are generated with Ã...
When they are displayed in the admin section they are displayed correctly...
On the database they were inserted with ó, etc...
The database charset for the tables was configured as latin1_spanish_ci
On database the following:
default:charset ISO-8859-1
default:text_charset ISO-8859-1
html_charset ISO-8859-1
How can I fix this?
Thanks in advance...

You must save the language pack in UTF-8 encoding before importing it. The charset values will also need to be changed to UTF-8.

pariki · 11-06-2008, 06:52 PM

Ryann.. thanks for the fast reply...
but how do I save it to UTF-8?
and how do I change this?
Best regards,

Pariki

Ryan Lederman · 11-06-2008, 08:07 PM

Quote:

Originally Posted by pariki

Ryann.. thanks for the fast reply...
but how do I save it to UTF-8?
and how do I change this?
Best regards,

Pariki

Download Notepad2 (flo's freeware - Notepad2) and make sure the encoding is set to UTF-8 when you save the file.

irreal · **easy way to fix accent characters -** 10-07-2008, 12:14 AM

hi people, i found an easy way to fix Spanish characters.
You need to edit only one record in spanish phrases language (downloaded from this forum).
Item calls "charset" (page 9 in my phrase list), this record is populated with "utf8", you need change it with ISO-8859-1 and save.

Sorry for my bad English, if you need more help, tell me to write more and best detail in Spanish.

Regards!

PoLiZe · 07:28 AM

Muy bueno Gracias!

Dan1el · 02:50 AM

still some captions in the backend on support suite 3.11.02 are missing, is anyway to correct these by myself or using a tool?

mastermind786 · 07-10-2008, 01:21 PM

Well i am Searching urdu suite able language Pack

jcasares · 30-10-2008, 02:16 PM

Attached is the file for the 3.30.02 revision based on e-ducativa work and updated/modified by me to tailor our Help Desk needs. Maybe someone find it useful.

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craigbrass Offline Senior Member Posts: 5,918 Join Date: Jun 2005 Location: Cumbria, UK	18-01-2008, 07:24 PM I think they cleared the server when they added the Hot Fix Server Site. Hopefully Ryan will upload it again when he sees this thread. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

pariki Offline New Member Posts: 3 Join Date: May 2008	11-06-2008, 06:52 PM Ryann.. thanks for the fast reply... but how do I save it to UTF-8? and how do I change this? Best regards, Pariki

PoLiZe Offline New Member Posts: 1 Join Date: Jul 2008	Thanks! - 14-07-2008, 07:17 AM Muy bueno Gracias! Last edited by PoLiZe; 14-07-2008 at 07:28 AM..

Dan1el Offline New Member Posts: 3 Join Date: Sep 2008	23-09-2008, 02:50 AM still some captions in the backend on support suite 3.11.02 are missing, is anyway to correct these by myself or using a tool? Last edited by Dan1el; 23-09-2008 at 02:50 AM..

mastermind786 Offline New Member Posts: 4 Join Date: Oct 2008	07-10-2008, 01:21 PM Well i am Searching urdu suite able language Pack Urdu Stories \| Urdu Novels \| Jasoosi Novels \| Urdu Books