Release Swedish Language Pack (SupportSuite)

Rainmaker · supportsuite.3-00-04.svenska.language.zip (7.5 KB, 715 views)

Just change the Company Name in the XML-file..

Mortfiles.se · 30-11-2005, 03:56 PM

Will this work for eSupport as well?

***Varun Shoor*** · 30-11-2005, 07:26 PM

Yes, it will.

Regards,

Varun Shoor

Mortfiles.se · 01-12-2005, 02:33 AM

Just found out how the language editor works with eSupport...really impressive!
Its just...76 pages filled with translations, which is great and gives you control over the actual wording. Being a control freak like I am I find this very satisfying.

Now...is there a way to connect a template group to the language so I can have different designs for the different languages?

***Varun Shoor*** · 01-12-2005, 02:53 AM

Quote:

Originally Posted by Mortfiles.se

Just found out how the language editor works with eSupport...really impressive!
Its just...76 pages filled with translations, which is great and gives you control over the actual wording. Being a control freak like I am I find this very satisfying.

Now...is there a way to connect a template group to the language so I can have different designs for the different languages?

There is indeed, Have a look at Template Group Settings.

Regards,

Varun Shoor

Mortfiles.se · 03:11 AM

This keeps getting better and better

Is there perhaps a way to make the template change when someone change the language as well? Right now it seem to only change when you call the template directly.

weetabix · 10-12-2005, 06:36 PM

great stuff!!! tack så mycket! =)

zentering · 06:24 AM

Will this pack work with eSupport v3.00.32 ?

SOrry yes...

regards / Z

jocke · 30-01-2006, 04:33 PM

im trying to import swedish langpack (3.00.04)... not working. how to do?

using supportsuite version 3.00.32

thanks

weetabix · 01:56 AM

hmm... i just upgraded to 3.00.32 and all my phrases are garbled... all looks good in the support web but inside the administration/staff web all phrases and stored conversations are garbled.

anyone got an idea? =)

EDIT: solved it 30 seconds after I posted =)

forgot to change the character set in locale/en_us/en_us.php

weetabix · 17-02-2006, 01:57 AM

Quote:

Originally Posted by jocke

im trying to import swedish langpack (3.00.04)... not working. how to do?

using supportsuite version 3.00.32

thanks

do you get any error messages or is it just not working?

Proinet · 26-02-2006, 04:27 AM

Quote:

Originally Posted by jocke

im trying to import swedish langpack (3.00.04)... not working. how to do?

using supportsuite version 3.00.32

thanks

Wow, then we are 2, because ours is kinda not working either, nothing happends after i push the import buttom.

Hawkwing · 09:13 AM

Does anyone have an updated version of the swedish language-xml for version 3.00.32?

It differs a bit.

and while I'm at it, I have seen the spanish file with translation in the locale-file. Is there anyone out there that has this and want to share?

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Mortfiles.se Offline Member Posts: 35 Join Date: Nov 2005 Location: Falun, Sweden	30-11-2005, 03:56 PM Will this work for eSupport as well?

*Varun Shoor* Offline Chief Executive Officer Posts: 2,829 Join Date: May 2003	30-11-2005, 07:26 PM Yes, it will. Regards, Varun Shoor Varun Shoor (varun.shoor ]at[ kayako.com) ------------------------------------------------------------------- New to the forum? New user's guide here. Submit a bug report here. Submit support tickets via the members area. Submit sales queries either via live chat or via e-mail.

Mortfiles.se Offline Member Posts: 35 Join Date: Nov 2005 Location: Falun, Sweden	01-12-2005, 02:33 AM Just found out how the language editor works with eSupport...really impressive! Its just...76 pages filled with translations, which is great and gives you control over the actual wording. Being a control freak like I am I find this very satisfying. Now...is there a way to connect a template group to the language so I can have different designs for the different languages?

Mortfiles.se Offline Member Posts: 35 Join Date: Nov 2005 Location: Falun, Sweden	01-12-2005, 03:09 AM This keeps getting better and better Is there perhaps a way to make the template change when someone change the language as well? Right now it seem to only change when you call the template directly. Last edited by Mortfiles.se; 01-12-2005 at 03:11 AM.

weetabix Offline New Member Posts: 11 Join Date: Dec 2004	10-12-2005, 06:36 PM great stuff!!! tack så mycket! =)

zentering Offline New Member Posts: 1 Join Date: Jan 2006	eSupport v3.00.32 - 23-01-2006, 03:35 PM Will this pack work with eSupport v3.00.32 ? SOrry yes... regards / Z Last edited by zentering; 25-01-2006 at 06:24 AM.

jocke Offline New Member Posts: 1 Join Date: Jan 2006	30-01-2006, 04:33 PM im trying to import swedish langpack (3.00.04)... not working. how to do? using supportsuite version 3.00.32 thanks

weetabix Offline New Member Posts: 11 Join Date: Dec 2004	17-02-2006, 01:50 AM hmm... i just upgraded to 3.00.32 and all my phrases are garbled... all looks good in the support web but inside the administration/staff web all phrases and stored conversations are garbled. anyone got an idea? =) EDIT: solved it 30 seconds after I posted =) forgot to change the character set in locale/en_us/en_us.php Last edited by weetabix; 17-02-2006 at 01:56 AM.

Hawkwing Offline Member Posts: 100 Join Date: Oct 2005	06-03-2006, 10:23 AM Does anyone have an updated version of the swedish language-xml for version 3.00.32? It differs a bit. and while I'm at it, I have seen the spanish file with translation in the locale-file. Is there anyone out there that has this and want to share? Last edited by Hawkwing; 07-03-2006 at 09:13 AM.