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  (#31) Old
reDDevil Offline
New Member
 
Posts: 27
Join Date: Jun 2006

SupportSuite
17-05-2007, 08:02 PM

I did not change default Autologon templates so the problem is not there.
   
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  (#32) Old
netFusion Offline
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Posts: 393
Join Date: Sep 2003
Location: My wife calls it the doghouse...

SupportSuite
Owned License
10-08-2007, 06:38 AM

Has anyone tried this mod with 3.11.01? After upgrading to 3.11.01, the staff reply template now generates an error when trying to post from the web interface.

I get this after submitting the reply:
Code:
Parse error: syntax error, unexpected $end in D:\Domains\ouronlinesupport.com\wwwroot\support\cache\1a2a154653031c46aae6cee163b19834.php on line 74
And it creates this in my php.log:
Code:
[06-Aug-2007 10:25:33] PHP Parse error: syntax error, unexpected $end in D:\Domains\ouronlinesupport.com\wwwroot\support\includes\SmartyLight\class.template.php(900) : eval()'d code on line 74
When I revert the template back to normal and save it, I can post the reply just fine. I'm getting ready to dig into it a bit further but thought I would see if anyone else's has broken before I spend too much time on it.

Thanks!

Eddie


netFusion Computer and Network Solutions
Web Site: http://www.netFusionKC.com
Web Store: https://www.netfusionkc.com/store/

Anything I say or do is my own opinion and may make absolutely no sense to anyone but me...
   
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  (#33) Old
Siora Offline
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Posts: 1,238
Join Date: Apr 2007
Location: Toronto Canada

SupportSuite
Owned License
10-08-2007, 12:10 PM

I tried it and it seems to be working for me.


Mehul
Siora Solutions Inc.
www.sioraIT.com
   
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  (#34) Old
jamesM Offline
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Posts: 51
Join Date: Jun 2006

30-08-2007, 07:31 AM

IS there any thing that works for AD users ? for a auto login ?
   
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  (#35) Old
Xeserve Offline
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Posts: 28
Join Date: Apr 2006

Owned License
12-12-2007, 12:33 AM

confirmed and working for 3.11.02
   
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  (#36) Old
jc11 Offline
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Join Date: Aug 2003

12-12-2007, 04:39 PM

Thanks


JC
Soft Air Ltd
Software Development
1.954.889.7769
Toll free 1.888.502.6461
Clients toll free 1.877.SOFT.AIR
UK Toll free 0.800.883.0769
www.softairltda.com

Live Office Status: http://office.softairltda.com

Headquarters: http://headquarters.softairltda.com

Staff: http://staff.softairltda.com
   
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  (#37) Old
Transport Offline
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Posts: 18
Join Date: Feb 2008
Location: London

eSupport
Owned License
28-02-2008, 04:26 PM

I have installed this and it appears that it is working however for some reason the user that is setup is not validated and therefore cannot login. Is there something l have missed?

Thanks,
Luke


--------------------
Transport Exchange Group is the UK headquartered company specialising in the development & operation of real time collaborative trading platforms & associated services for the UK and European transport industry.
www.transportexchangegroup.com | www.haulageexchange.co.uk | www.courierexchange.co.uk | www.complianceregistry.com | www.transportclassifieds.com
   
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  (#38) Old
Mikie Offline
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Posts: 153
Join Date: Jan 2004

29-02-2008, 07:52 PM

Quote:
Originally Posted by Transport View Post
I have installed this and it appears that it is working however for some reason the user that is setup is not validated and therefore cannot login. Is there something l have missed?

Thanks,
Luke
Then its not working. If it was, the user could logn.
   
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  (#39) Old
Transport Offline
New Member
 
Posts: 18
Join Date: Feb 2008
Location: London

eSupport
Owned License
03-03-2008, 10:50 AM

Thanks, but how can l troubleshoot this and find out what is not working so l can get it to work?


--------------------
Transport Exchange Group is the UK headquartered company specialising in the development & operation of real time collaborative trading platforms & associated services for the UK and European transport industry.
www.transportexchangegroup.com | www.haulageexchange.co.uk | www.courierexchange.co.uk | www.complianceregistry.com | www.transportclassifieds.com
   
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  (#40) Old
Siora Offline
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Posts: 1,238
Join Date: Apr 2007
Location: Toronto Canada

SupportSuite
Owned License
03-03-2008, 01:45 PM

Quote:
Originally Posted by Transport View Post
Thanks, but how can l troubleshoot this and find out what is not working so l can get it to work?
Contact SoftAir.


Mehul
Siora Solutions Inc.
www.sioraIT.com
   
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  (#41) Old
Matthew Offline
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Posts: 137
Join Date: Oct 2007
Location: Jakarta, Indonesia

SupportSuite
Owned License

25-03-2008, 07:12 AM

SoftAir, I love this mod. However, there's one thorn in it for us at the moment.

We don't mind that the user's password is visible when mousing over the email link, as long as it's only the main recipient who is viewing the email. The issue is when you have CC and BCC recipients who can also click the auto-login link and gain access to the main recipients account.

Can the templates be modified so that if there are CC or BCC recipients, the auto-login link is not sent? That would be very fine, indeed.


Matthew Arciniega
The Precision Group

+ Holiday schedules, attachable to work and staff schedules
+ No more HTML parsing bugs
   
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  (#42) Old
craigbrass Offline
Senior Member
 
Posts: 4,955
Join Date: Jun 2005
Location: Cumbria, UK

SupportSuite
Owned License
25-03-2008, 10:20 AM

I'd try contacting them via their site. JC hasn't been on these forums for a while.


Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member)

Icon Headquarters - Its Elixir - Web2Messenger
   
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  (#43) Old
Matthew Offline
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Posts: 137
Join Date: Oct 2007
Location: Jakarta, Indonesia

SupportSuite
Owned License

25-03-2008, 11:31 AM

I'm betting JC still gets forum post alerts.


Matthew Arciniega
The Precision Group

+ Holiday schedules, attachable to work and staff schedules
+ No more HTML parsing bugs
   
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  (#44) Old
craigbrass Offline
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Posts: 4,955
Join Date: Jun 2005
Location: Cumbria, UK

SupportSuite
Owned License
25-03-2008, 11:51 AM

I am doubting that. Look over previous threads where people have asked questions.


Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member)

Icon Headquarters - Its Elixir - Web2Messenger
   
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  (#45) Old
Matthew Offline
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Posts: 137
Join Date: Oct 2007
Location: Jakarta, Indonesia

SupportSuite
Owned License

25-03-2008, 12:04 PM

Quote:
Originally Posted by craigbrass View Post
I am doubting that. Look over previous threads where people have asked questions.
Possibly, possibly... But it sure doesn't hurt to see if anyone else on this big forum is using the mod and has discovered a simple solution for the problem, does it?


Matthew Arciniega
The Precision Group

+ Holiday schedules, attachable to work and staff schedules
+ No more HTML parsing bugs
   
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