Free Autologon mod. (free download here)

[Andrew Scott]

Please can you provide more details, I know the code of this mod, and we use this mod on our server (we use last build of Kayako) and we have no problems.
Please give me full description of the problem.

Andrew, Holbi

[bgsdom]

Hi,

I am new to Kayako's eSupport and have it working with our system including LDAP authentication via AD. I would like users to be able to log in automatically but cannot download the autologon mod information because the SoftAirLtda site is not available. Does anybody have this information which they could send to me?

Cheers,
Dom.

[mreine]

The site seems to be down that this download is from. Anyone have a copy of it and the install instructions?

I would appreciate it.

Merle
merle@gardenfreshcorp.com

[supportskins]

I do not believe their mod works with the latest version of Kayako. You might want to look into other companies providing the same mod.

[Thijs]

Is someone willing to upload the old version of Softair here on the forum ?

[Dewak]

Hi,

We will release this week a free modification called direct login that will work similarly to the autologon and the good news is that it will be available for version 3.20.02 and free of charge, please check the Modifications & Addon Releases section later this week.

[Andrew Scott]

Hi, We also released modification and right now I sent it to our testers team, this module will accept to encode users password and email with some key, so this module will be more secure and this module works with the last version of Kayako, b-demo version you can check here Holbi - Powered By Kayako SupportSuite. Just submit a ticket, you will receive autorespond email, in the email you will find autologin link with encrypted password and email. Click the link... Wow and you are logged in.

Andrew, Holbi

[ozace]

Hi,

will this autologin work even if using something like awbs loginshare ?

cheers

Jim

[Andrew Scott]

Originally Posted by ozace

Hi,

will this autologin work even if using something like awbs loginshare ?

cheers

Jim

Yes, without any problem.

Andrew, Holbi

[ozace]

Originally Posted by Andrew Scott

Hi, We also released modification and right now I sent it to our testers team, this module will accept to encode users password and email with some key, so this module will be more secure and this module works with the last version of Kayako, b-demo version you can check here Holbi - Powered By Kayako SupportSuite. Just submit a ticket, you will receive autorespond email, in the email you will find autologin link with encrypted password and email. Click the link... Wow and you are logged in.

Andrew, Holbi

looks great - I assume it could be setup as well to simply go to a full list of his/her tickets ? So I could create a post through curl setup and link across to the area from within my code?
cheers

Jim

[Dewak]

Hi, we just released a modification called DirectLogin, this modification has the same purpose of the old autologon module and has more features like:

a. DirectLogin user Passwords are encrypted for more security.
b. DirectLogin removes unnecessary HTML and redirections to the Support Center, to make the modification 30% faster.
c. DirectLogin staff reply email alerts are now 100% secure, the old module didn't perform any authentication of username and password for staff replies (Huge Security bug fixed).
d. Available for Kayako Support Suite and eSupport version 3.20.02
e. Installation Instructions document.
f. TOTALLY FREE =)

Check the thread at Direct Login (Dewak Free Modification)

Best Regards

[ozace]

Originally Posted by Andrew Scott

Yes, without any problem.

Andrew, Holbi

I know this is a touch pushy - but was wondering when your mod may become available - I see that there is another one being released from Dewak at the moment as well and I would love to be able to compare and decide which way to go :-)

cheers

Jim

[mopa]

I have used this for a while now but wants to "nicify" the autoreply a little.
As it is right now the link in the autoreply looks something like this:

http://support.com/autologon.php?log...id=66666666666

What I like it to display is just a text like:
Go to your ticket

But when I try to change it it does not understand the html codes I insert.
NOTE: My kayako is set up to run HTML Conversion = Strip tags

Is it possible to make it look like this only?:
Go to your ticket

[ePlanetDesign]

Anybody know if this works on 3.30?

[tm2000]

Originally Posted by ePlanetDesign

Anybody know if this works on 3.30?

see here

these guys are GREAT!!!


Direct Login (Dewak Free Modification)

Originally Posted by Dewak

A kind salute to the Kayako community.

I just wanted to let everybody know that now that the latest stable version (3.30.01) was released, our team will update all free and paid modifications. Once all the modifications are tested for the latest version I will post here to keep you updated.

Best Regards