SupportSuite version: 3.11.01 stable
Very simple change, one liner, changes the default work schedule for all new staff to be working 9am to 6pm Monday to Friday.
edit /path/to/kayako/includes/functions_staff.php
line 79:
PHP Code:
$dbCore->query("INSERT INTO `".TABLE_PREFIX ."staffschedules` (`staffid`, `sunday_enabled`, `sunday_open`, `sunday_close`, `monday_enabled`, `monday_open`, `monday_close`, `tuesday_enabled`, `tuesday_open`, `tuesday_close`, `wednesday_enabled`, `wednesday_open`, `wednesday_close`, `thursday_enabled`, `thursday_open`, `thursday_close`, `friday_enabled`, `friday_open`, `friday_close`, `saturday_enabled`, `saturday_open`, `saturday_close`) VALUES ('". intval($staffid) ."', '0', '09:00', '18:00', '1', '09:00', '18:00', '1', '09:00', '18:00', '1', '09:00', '18:00', '1', '09:00', '18:00', '1', '09:00', '18:00', '0', '09:00', '18:00');");
This can easily be alerted to fit your own typical business hours.
Deeps.