Paid Clients & Staff Manager module (Live demo available)

[jc11]

Soft Air is a software development company with over 3 years customizing and re-coding Support Suite, we have developed a Kayako Module called CLIENTS & STAFF MANAGER that we would like to offer to all Support Suite users.

Clients & Staff Manager Module.
This module was designed for companies that need to manage a crew that provide services on clients site, for example an IT company that needs to keep track of the support and maintenance hours provided by their technicians on client offices or a consultancy company that visits their clients and charge by the hour.

Staff logs into Kayako Staff CP, enters a log of each one of their visits or payable works, enters the billable hours, comments, Kayako tickets related to that entry, arrival and departure time, related client, etc.

Clients log into Kayako Support Center and they can see the entries the staff submitted and the hours they were billed for. Also they receive email alerts when a new entry is submitted by a staff member.

This module was developed using Kayako architecture, it includes install/uninstall script and installation instructions. Current version is called Staff & Clients Manager Module module but since being a complete customizable module this name can be changed and future functionality can be added using our company software development services.

Module Screenshots:
Manage Clients & Staff


Insert Visit


Visit Report:


Module Widget


Visits List
http://www.softairltda.com/clientsan...shots/list.JPG

Post Visit Comments



Please check our site Kayako section for live demo links:
http://www.softairltda.com/kayako

[richm]

Very nice work!

Questions though, what are the "Schd Non-Chrg Chrg" entrieds for and where do you set them?

What is the "locked" for?

Can the report show dolalr amounts? (is there a place to set billable rate?)

Thanks,

Rich

[Siora]

How much for this module?

[jc11]

Thanks for your interest on this Module Siora

Please contact us via our Website contact form for pricing details.

Best,

[Evelator]

WoW! Great work! It looks great!

[jc11]

Thanks

[Thijs]

Are there no public prices available for this ?

Public prices may be more fair looking to customers.

[Siora]

Originally Posted by Thijs

Are there no public prices available for this ?

Public prices may be more fair looking to customers.

I agree, having to go to their site to request prices is quite annoying. If you your advertising a product why not state the price?

[Thijs]

Originally Posted by Siora

I agree, having to go to their site to request prices is quite annoying. If you your advertising a product why not state the price?

Indeed.

I'm looking for a way where I only can see when what staff member has worked or has been logged in or whatever.

This is far more to the end customer and I don't need it... but if the price is OK, maybe it's an option... or there needs to be a different solution.

[Siora]

Originally Posted by Thijs

Indeed.

I'm looking for a way where I only can see when what staff member has worked or has been logged in or whatever.

This is far more to the end customer and I don't need it... but if the price is OK, maybe it's an option... or there needs to be a different solution.

Yup I for one would buy almost all of SoftAir's modules however the fact that they don't state their price and force me to go to their site and request a price makes me second guess purchasing it.

Seems like a ploy to drive people to their site which is smart on their part but annoying from a customer stand point. Its like when you are browsing for a product and see the perfect product however they don't state a price. They state to contact them for a price...I hate that.

[craigbrass]

Maybe listing prices on their site would be a half way between comprimise.

[Siora]

Plus a link going directly to that page would be nice...I've navigated through their site and their Kayako products are pretty much hidden. If you don't know the link its hard to find.

[Thijs]

Originally Posted by Siora

Plus a link going directly to that page would be nice...I've navigated through their site and their Kayako products are pretty much hidden. If you don't know the link its hard to find.

True, I alwasy search using this forum and get their link form here.