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EvolveSystems Offline

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Posts: 2

Join Date: Feb 2008

Creating static tickets - 28-02-2008, 08:31 PM

If I wanted to make a system where I can create a static ticket that is assigned to a specific customer login in the help desk where they can view often asked information, how method would be best do you think? I know .NET and SQL.

Requirements:
The ticket has to be able to be created by me, but be assigned to a specific customer login.
Though that customer should be able to view it, that customer should not be able to edit it.
It should not have a due time.

Tags

static, tickets

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