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(#1)
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| New Member Posts: 4 Join Date: Jan 2008 | Kayako and other system on different subdomain -
08-10-2008, 11:32 AM
Hello I have problem with integrate by LoginShare my system with kayako support suite. Domain structure: Kayako kayako.somedomain.com System system1.somedomain.com system2.somedomain.com system3.somedomain.com I create LoginShare files by FAQ from forum, I`m creating Group Template(with loginshare selection), I configure LoginShare in Template, and I add new user group. Please tell me how create connection between my kayako and my system. On my system after login I add link to support suite with ?group=GROUPNAME Regards |
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(#2)
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| Senior Member Posts: 5,916 Join Date: Jun 2005 Location: Cumbria, UK |
08-10-2008, 11:39 AM
Check out Setting up a LoginShare which explains how to set it up. Basically, assign a different loginshare to different template groups and then use the group name with ?group=GROUPNAME Icon Headquarters - Its Elixir - Web2Messenger |
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(#3)
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| New Member Posts: 4 Join Date: Jan 2008 |
08-10-2008, 12:34 PM
I use your FAQ and when I try login I see password incorect ? There is some method to automatic login with login share ? |
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(#4)
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| Senior Member Posts: 5,916 Join Date: Jun 2005 Location: Cumbria, UK |
08-10-2008, 12:42 PM
That suggests the LoginShare isn't written correctly. LoginShare or using Integration API [FREE - EXTERNAL LINK] are the only current integration methods. Icon Headquarters - Its Elixir - Web2Messenger |
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