Kayako and other system on different subdomain

[soasi]

Hello
I have problem with integrate by LoginShare my system with kayako support suite.

Domain structure:
Kayako
kayako.somedomain.com
System
system1.somedomain.com
system2.somedomain.com
system3.somedomain.com

I create LoginShare files by FAQ from forum, I`m creating Group Template(with loginshare selection), I configure LoginShare in Template, and I add new user group.

Please tell me how create connection between my kayako and my system.

On my system after login I add link to support suite with ?group=GROUPNAME


Regards

[craigbrass]

Check out Setting up a LoginShare which explains how to set it up. Basically, assign a different loginshare to different template groups and then use the group name with ?group=GROUPNAME

[soasi]

I use your FAQ and when I try login I see password incorect ?

There is some method to automatic login with login share ?

[craigbrass]

That suggests the LoginShare isn't written correctly.

LoginShare or using http://forums.kayako.com/f52/integra...al-link-17915/ are the only current integration methods.