Paid Kayako WHMCS LoginShare module v0.0.2

[Explovision]

Dear forum members,

I would like to announce that we have recently released a new version of our LoginShare add-on module for Kayako SupportSuite and Kayako Esupport.

The LoginShare module will share your clients' WHMCS (WHMCompleteSolution) login with your Kayako installation.

Here's how it works: When a client logs in on Kayako with his WHMCS email address and password, Kayako will simply process the login so that the client can submit/read tickets, etc. Also, Kayako will automatically login the client in WHMCS! If he uses a non-WHMCS email address and password to login, Kayako will simply check its own database to perform a regular login.

The other way around works too: When the client logs in on WHMCS, he'll automatically be logged in on Kayako because our module makes Kayako check for WHMCS session data.

This LoginShare module works the same when it comes to logging out. The client only has to logout on either WHMCS or Kayako, and he'll be logged out on both automatically. This guarantees a FULL login synchronization/integration between WHMCS and Kayako. Your clients will see your WHMCS and Kayako installation as one single software package.

All this happens in one single Kayako LoginShare module. There are no other modifications required. Simply install, configure and load the LoginShare module and you'll be up and running.

This new release works with the latest versions of WHMCS. It is now also possible to use this LoginShare module when WHMCS and Kayako are hosted on seperate subdomains!

This LoginShare module is donationware and costs €5.00. This includes free support and lifetime upgrades. There are no recurring costs.

The module is encoded with Ioncube. This is necessary because the module contains the WHMCS encryption key used to decode the WHMCS passwords. Since you have Ioncube installed to run WHMCS, this shouldn't be a problem.

If you have any further questions, please contact us via the form on our website:

Kayako WHMCS LoginShare add-on

I hope you'll enjoy this module!

[Jamie Edwards]

Hi Explovision,

Congratulations on the release. However, please ensure advertisements for paid modifications stay in the Marketplace forum only, and outside of the others.

Thanks,

[craigbrass]

Is linking directly to things in the marketplace forum against the rules?

[Jamie Edwards]

We don't want people advertising outside of the Marketplace, so linking to an advert in the Marketplace (the Offers forum, in particular) is kind of the same thing.

[craigbrass]

So say somebody asks about something that is available in a product / service in the market place board, what are we supposed to be doing then?

[alinford]

How does this differ from the WHMCS/Kayako integration module that WHMCS has built into it?

[Explovision]

Originally Posted by Jamie Edwards

Hi Explovision,

Congratulations on the release. However, please ensure advertisements for paid modifications stay in the Marketplace forum only, and outside of the others.

Thanks,

Correct me if I'm wrong, but you're referring to a couple of replies I posted in threads in which people requested a WHMCS loginshare module? In that case, sorry I didn't know it wasn't allowed.

By the way, even though it is a "paid" modification, it's actually not commercial but donation-ware. We do not make any profit on this module. I'm not sure if that changes anything though.

Originally Posted by craigbrass

So say somebody asks about something that is available in a product / service in the market place board, what are we supposed to be doing then?

Yes, I was wondering the same.

Originally Posted by alinford

How does this differ from the WHMCS/Kayako integration module that WHMCS has built into it?

I haven't really tried the Kayako/WHMCS integration myself yet but if I recall correctly it just connects the WHMCS support feature to the Kayako database. This means that on the client side, there isn't any improvement. Clients will still have to use WHMCS. My module allows your clients to use the Kayako client area instead of WHMCS for support, which is much more advanced.

Correct me if I'm wrong.

[msmartinwsx]

Originally Posted by Explovision

I haven't really tried the Kayako/WHMCS integration myself yet but if I recall correctly it just connects the WHMCS support feature to the Kayako database. This means that on the client side, there isn't any improvement. Clients will still have to use WHMCS. My module allows your clients to use the Kayako client area instead of WHMCS for support, which is much more advanced.

Correct me if I'm wrong.

Slightly wrong. You get all the Kayako pages within WHMCS.

However, i have just gotten your module and it WORKS PERFECTLY! Well worth the €5. I have replaced the Kayako-made module with this one.

Working on latest CVS build.

[AndyW]

Hi,

We just tested this module. In our install, Templates » Manage Template Groups » default just doesnot save "WHMCS" as LoginShare. We go through the motions and click UPdate, eSupport reloads with 'Template group "default" updated successfully' but the loginapi_moduleid value in DB remains 1.

What could cause this?

[jnet]

I want my kayako and whmcs be seperate, they have different KB for different purpose. does it allow just login or the whole KB will become one?
I mean when some body clicks support ticket or kb in whmcs will he be forwarded to kayako?
I do not want this if it forwards..