Free KB View Mode in Staff CP Dashboard

[Jemrada]

I suppose you have some articles hidden because of not valid tag. look. there are folding areas with article content, if his article has broken netsing in tags it will break the folding area and make it last much longet to hide more content.

In another article it meats another broken tag and get unfolded and continue to show the rest of the list

[Jemrada]

OK, we have modified the code. It should work fine even if your code is wrong or anybody else's.

[kaviar]

Cheers Mate

[Siora]

Can all staff see the statistics or just managers? I think it would be good to set some permissions to that window because staff do not need to see how many open/closed tickets other staff members have.

[Jemrada]

Currently it has no permissions on that part. I am sure we can add it though.

[Siora]

Originally Posted by Jemrada

Currently it has no permissions on that part. I am sure we can add it though.

I think if you could add this it would be great. You never want to grant your staff too many permissions.

[Jemrada]

I will add it and update everyone here when it is done.

Results will be as follows.
Staff will only see there reply stats
Admin will be only ones that can see all Reply Stats report

[Siora]

Originally Posted by Jemrada

I will add it and update everyone here when it is done.

Results will be as follows.
Staff will only see there reply stats
Admin will be only ones that can see all Reply Stats report

Excellent.

Thanks Jemrada. I will wait for your mod before I implement.

[Siora]

Hey Jemrada,

Any chance you can make it such that admins or managers can see all stats? Again you will have managers that need to see their staffs stats but should not have admin access.

There is no manager setting but maybe this is a mod that can be added so that you can select whether a user is a manager (just like you can select if they are an admin) from the team group setup.

[Jemrada]

I removed the other mod thread and updated it all in this one. Notice the screen shots for updated views.

Enjoy

[Siora]

Originally Posted by Jemrada

I removed the other mod thread and updated it all in this one. Notice the screen shots for updated views.

Enjoy

Does this include the "today tab" mod as well as the admin restriction for the status section?

[Siora]

Jemrada, for the status tab, is there any way we can display the statusID instead of the numbers at the top? I took a look at the code and can see the section that needs to be modified but not sure how to go about it. I imagine it wouldn't be that hard but I'm just assuming. Can this be done?

[Jemrada]

It used to be like that, but if you get a fee more ones instead of the three default ones. It gets ****ped and misaligned. If you scroll over the number it will popup with the name of that status.

[Siora]

Okay thanks.

What is the User Sync with Support Center and News mod that you have listed in your signature? The link is dead.

[Siora]

Originally Posted by Jemrada

It used to be like that, but if you get a fee more ones instead of the three default ones. It gets ****ped and misaligned. If you scroll over the number it will popup with the name of that status.

How come the numbers go 1,2,3,6,7,9? What do the header numbers mean?