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  (#16) Old
tmancey Offline
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Posts: 25
Join Date: Mar 2007
04-09-2007, 01:37 AM

Anybody find a fix to this mod not showing the Captcha section, I have found out that it is to do with the $cancaptcha not being equal to 1, however it is enabled in our settings.

Any help appreciated
   
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  (#17) Old
Chris Boulton Offline
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Posts: 146
Join Date: Jun 2003
Location: Sydney, Australia
04-09-2007, 02:35 AM

Another Modern Bill integrated install?

SupportSuite seems to manually force the captcha setting to no when integration with MB is enabled.

I've updated my attachment to force the captcha on.

If you've previously installed, open up includes/functions_comments.php and find:
PHP Code:
    if(canCommentCaptcha() && $_SWIFT["settings"]["user_enablecaptcha"] == && !$_SWIFT["user"]["userid"])
    {
        
generateCaptchaWord();
        
$template->assign("cancaptcha""1");
    } 
Replace with:
PHP Code:
    if(canCommentCaptcha() && !$_SWIFT["user"]["userid"])
    {
        
generateCaptchaWord();
        
$template->assign("cancaptcha""1");
    } 
   
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  (#18) Old
tmancey Offline
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Cool, it works - 04-09-2007, 10:53 AM

Thanks, it now works, not sure what modernbill is, as never installed it myself, just installed 3.11.01 and some other older versions prior.

All working now and a great MOD, as this will save me hours deleting hundreds of spam that seems to be hitting us

Once again, thanks for the help
   
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  (#19) Old
craigbrass Offline
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Posts: 5,328
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Location: Cumbria, UK
04-09-2007, 11:03 AM

ModernBill is a billing system that you can integrate Kayako with -> http://www.modernbill.com


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  (#20) Old
tmancey Offline
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oh :) - 04-09-2007, 11:22 AM

Ah never used it but your fix did the trick any other cool mods you done ??? as would love to add them
   
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  (#21) Old
craigbrass Offline
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Location: Cumbria, UK
04-09-2007, 12:16 PM

Have a browse around the mod board (http://forums.kayako.com/f52/). There are many cool ones there. Chris' ones are listed in his signature.


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  (#22) Old
Racked Hosting Offline
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Location: Manipal
06-09-2007, 11:44 PM

Another great mod, Chris, thanks
   
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  (#23) Old
tjbaker Offline
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Posts: 11
Join Date: Feb 2007
07-11-2007, 08:04 PM

Thanks for sharing...

I am curious - is this going to have to be done every time an upgrade is released?

peace,

tj
   
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  (#24) Old
craigbrass Offline
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07-11-2007, 08:28 PM

Unfortunately, yes. Hopefully it will be included with with V4 by default.


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  (#25) Old
Jamie Edwards Online
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Location: United Kingdom
07-11-2007, 10:12 PM

This is due for inclusion in V3.


Jamie Edwards (jamie.edwards ]at[ kayako.com)
----------------------------------------------------------------
---
  • New to the forum? New user's guide here.
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  • There is no official ETA on Version 4.
   
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  (#26) Old
craigbrass Offline
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Location: Cumbria, UK
08-11-2007, 10:28 AM

Oh, great stuff Jamie, will it be in the next stable release?


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  (#27) Old
FreePowerBoards Offline
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Posts: 11
Join Date: Dec 2006
19-01-2008, 05:25 PM

I've installed the mod but still getting comment spam. Is there some place they are still getting through?
   
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  (#28) Old
Jamie Edwards Online
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19-01-2008, 05:32 PM

They could be reading the CAPTCHAs; most spambots do this effectively.


Jamie Edwards (jamie.edwards ]at[ kayako.com)
----------------------------------------------------------------
---
  • New to the forum? New user's guide here.
  • Submit bug reports here.
  • Submit support tickets via the members area.
  • Submit sales queries either via live chat or via e-mail.
  • There is no official ETA on Version 4.
   
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  (#29) Old
Raid Offline
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Posts: 14
Join Date: May 2007
20-01-2008, 10:53 AM

Quote:
Originally Posted by FreePowerBoards View Post
I've installed the mod but still getting comment spam. Is there some place they are still getting through?
ACK!
I also installed the MOD but still getting tonns of Spam, from the Outside it seems to be impossible to post Spam-Comments.

So please Kayako give us some Infos to stop this Spam, if there is no Solutions to block the Comments i think the best way is to buy a new Ticket-System.
   
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  (#30) Old
supportskins Offline
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Location: Mumbai, India
20-01-2008, 02:20 PM

An optional solution is to remove the comments section completely.



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