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Andrew Scott Offline
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Module Live Chat Picture - 03-12-2008, 01:15 PM

Hello, Everyone!

Today we present for your attention a new module, created by our team to personalize communication between client and support team.

It’s not complicated in application or usage and it was created to visualize the process of using chat.

To start using this module, you just need to add your photo (it’ll be displayed as an avatar) along with your position (displayed under your photo) in Staff editing Section in Admin panel and confirm adding.




After that you or your client simply initialize the chat and start communicating.



This module is created for the clients not only to make the dialog more personalized, but also to add some part of face-to-face communication.

Best Regards,

Andrew, Holbi.


Andrew Scott
kayako]at[holbi.co.uk
Kayako Development Manager
Holbi Kayako development


Last edited by Andrew Scott; 03-12-2008 at 01:16 PM..
   
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craigbrass Offline
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03-12-2008, 02:36 PM

Very nice release Andrew. Can I ask what the price of this will be and if it is available for purchase?


Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member)

Icon Headquarters - Its Elixir - Web2Messenger
   
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Andrew Scott Offline
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03-12-2008, 03:25 PM

Hello Craig,
Thank you for your comment. This module is available for purchase, and the price for this module is 135 USD.
New modules are coming soon, also for everyone who will order modules before 25 of December will receive 15% off.

Looking forward to hearing from you soon.

Best wishes from Andrew,

Holbi


Andrew Scott
kayako]at[holbi.co.uk
Kayako Development Manager
Holbi Kayako development

   
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Digital Mayhem Offline
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06-12-2008, 09:16 AM

whats the url to purchase as I went too Kayako, Kayako modules, Kayako services, Design for Kayako, Kayako add-ons but didn't see it there.


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Digital Mayhem, Inc.
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Clay Offline
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Location: Alabama
11-12-2008, 01:08 AM

I'm with Mayhem, how are we to purchase?

Thanks,
Cameron


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www.pc-fix.us

   
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Digital Mayhem Offline
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11-12-2008, 03:40 AM

Clay talked to him the other day guess you have to contact them and they will send you a invoice to pay..


Steve
Digital Mayhem, Inc.
AIM: Steve.Lawrence@Digital-Mayhem.com
MSN: Steve.Lawrence@Digital-Mayhem.com
GTALK: Steve.Lawrence@Digital-Mayhem.com
YAHOO: DigitalMayhem_Steve
SKYPE: DigitalMayhem_Steve

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Andrew Scott Offline
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11-12-2008, 02:45 PM

Hello Everyone,

Please contact me via email in my signature and we will send you the invoice for this module.
Right now new modules page is under development, so all modules new ones and old will be seen in a few days,

Thank you,

Andrew, Holbi


Andrew Scott
kayako]at[holbi.co.uk
Kayako Development Manager
Holbi Kayako development

   
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Danym Offline
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15-12-2008, 09:06 PM

I purchased this module from Holbi and got it installed last week. It is working great for our company. We are an inbound call center and I am trying to push online chat and Email support instead of people calling in every time. Most of our customers like to hear a live voice but by placing a picture of my analysts I am hoping they will use chat more. I have seen a small increase in chat requests but it is still too early to tell.

Overall the service was excellent. Alex was able to set it up in just a couple of hours. We ran a few tests and got it going without any glitches. The module is so easy to use and we are very satisified with it.
   
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