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jc11 Offline
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Office Status Module (Free modification) - 23-11-2006, 10:03 PM

Office Status Module developed by Soft Air allows both your site visitors and clients to effectively be aware of your staff status and details as well as company status and hours of operations. Give your company that real world touch, useful indeed on Internet with this two great combinations:

Support Suite (eSupport) by Kayako + Office Status Module by Soft Air

Office Status Module is seamless integrated to Support Suite Client Support Center, admin CP and staff CP, FREE installation.

View demo…


JC
Soft Air Ltd
Software Development
1.954.889.7769
Toll free 1.888.502.6461
Clients toll free 1.877.SOFT.AIR
UK Toll free 0.800.883.0769
www.softairltda.com

Live Office Status: http://office.softairltda.com

Headquarters: http://headquarters.softairltda.com

Staff: http://staff.softairltda.com

Last edited by Neil-UKWSD : 24-11-2006 at 12:38 AM.
   
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nerdzoll Offline
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Go with these guys - 27-11-2006, 05:47 AM

Heya all,
Just wanted to give JC and the team an awesome wrap, although for my current project I am not using kayako, take a look at what an outstanding job JCs Team did http://www.followmyfitness.com

I would have NOOO issue in recommending them to anyone at all.
Please PM me if you have any queries.
Cheers
Stuart
   
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jc11 Offline
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27-11-2006, 05:50 AM

Thanks


JC
Soft Air Ltd
Software Development
1.954.889.7769
Toll free 1.888.502.6461
Clients toll free 1.877.SOFT.AIR
UK Toll free 0.800.883.0769
www.softairltda.com

Live Office Status: http://office.softairltda.com

Headquarters: http://headquarters.softairltda.com

Staff: http://staff.softairltda.com
   
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elookers Offline
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Office Status - 27-11-2006, 04:18 PM

Hello,

I am very pleased with Softair with the office status for the London Academy of Media, Film & TV.

It's a great addition and would be nice to see this as default in future Kayakoe versions.

The team were very fast to set it up for me and assisted with training on how to use the.

Above all 10/10 in customer support and want to deal business with them again.

Thanks again,

Leo

London Academy of Media, Film & TV
   
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fieldsg Offline
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Thumbs up 27-11-2006, 05:38 PM

Let me take a second to reflect upon the great work of SoftAir. I will admit that at first I was skeptical, but I have been wrong before and I was definatly wrong now. JC and Daneil worked on this module to ensure that it worked great for me. You can view this on my website if you wish:

DataHosts

I hope that this is not considered advertisment, because it is not intended to be.

JC and Daniel worked via MSN chat to ensure that I was satisfied with the system. Now, all my clients can see all my staffs status with the click of a button, and see who is where, (as can ). I recommend this mod for anyone who has an office full of staff, and wants to ensure to the clients that they are hard at work, and customer satisfaction!!

Great work to the crew at SoftAir. I will use them again in future

Last edited by fieldsg : 27-11-2006 at 05:41 PM.
   
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Digital Mayhem Offline
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Location: Henderson, Nevada

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27-11-2006, 05:51 PM

I gotta say SoftAir is THE Best Kayako Customization Company I have ever worked with... They are very professional and they care about their customers they go the extra mile to make sure you are completely happy with your system.. I even made a suggestion to add AIM/MSN/YAHOO/SKYPE to the Office Status so that for example you could go too mine at https://www.xesupport.net and click on Office Status and then next to my name would be a AIM and MSN Icon if you click on the AIM it would automaticly open a AIM Window with my ScreenName pre-filled in so you could quickly send me a IM.... If I am set to Offline then it would obviously not be clickable... And they are very happy to take on this challenge so can't wait to see the finished product.


Steve
Digital Mayhem, Inc.
AIM: Steve.Lawrence@Digital-Mayhem.biz
MSN: Steve.Lawrence@Digital-Mayhem.biz
YAHOO: DigitalMayhem_Steve
SKYPE: DigitalMayhem_Steve

I'm Important
   
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jc11 Offline
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27-11-2006, 05:59 PM

Thanks to all of you for your warm comments, we will continue working towards making Kayako an even better product of what it is now.

Regards,


JC
Soft Air Ltd
Software Development
1.954.889.7769
Toll free 1.888.502.6461
Clients toll free 1.877.SOFT.AIR
UK Toll free 0.800.883.0769
www.softairltda.com

Live Office Status: http://office.softairltda.com

Headquarters: http://headquarters.softairltda.com

Staff: http://staff.softairltda.com
   
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Siora Online
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16-05-2007, 01:55 PM

Does this work with LiveSupport Winapp as well? Its a great product.
   
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jc11 Offline
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16-05-2007, 02:22 PM

It does not, it allows to change status from Staff CP, free download at http://softairltda.com/kayako

Best,


JC
Soft Air Ltd
Software Development
1.954.889.7769
Toll free 1.888.502.6461
Clients toll free 1.877.SOFT.AIR
UK Toll free 0.800.883.0769
www.softairltda.com

Live Office Status: http://office.softairltda.com

Headquarters: http://headquarters.softairltda.com

Staff: http://staff.softairltda.com
   
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Carl Silver Offline
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12-05-2008, 10:22 AM

Where can i download this? *looks confused*


Carl Silver
----------------------
Leapfrog Computers LTD
http://www.leapfrogcomputers.co.uk
Kayako Modification and Design | Website Design and Development | Hosting and Domain Registration
   
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Siora Online
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12-05-2008, 12:03 PM

Don't bother...DEWAK is coming out with another one shortly at which point you can purchase theirs. Softair doesn't exist anymore so you won't get any support.


Mehul
Siora Solutions Inc.
www.sioraIT.com
   
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Carl Silver Offline
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12-05-2008, 12:21 PM

who are DEWAK ? *looks even more confused* If Softair dont exist why is their site still active? there must be somebody that has the script?

- Carl


Carl Silver
----------------------
Leapfrog Computers LTD
http://www.leapfrogcomputers.co.uk
Kayako Modification and Design | Website Design and Development | Hosting and Domain Registration
   
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Siora Online
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12-05-2008, 12:26 PM

Yeah you can get it from one of the members here but it won't be supported. It hasn't been modified since version 3.10. Their site is active but there are only two employees left. The rest have left and started www.dewak.com.


Mehul
Siora Solutions Inc.
www.sioraIT.com
   
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Carl Silver Offline
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12-05-2008, 12:33 PM

Cheers, Just stumbled accross their website - doesn't have as many mods as the soft air one. There are 2 in particular i am very interested in - the live office and the Clients & Staff Management Module - much appreciated if anybody could send them to me


Carl Silver
----------------------
Leapfrog Computers LTD
http://www.leapfrogcomputers.co.uk
Kayako Modification and Design | Website Design and Development | Hosting and Domain Registration
   
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craigbrass Offline
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12-05-2008, 12:45 PM

Remember they have only been in business a month or so so it may take a while to create a selection of modifications.


Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member)

Icon Headquarters - Its Elixir - Web2Messenger
   
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