| ||||||||||||
![]() |
| Notices |
![]() |
| | LinkBack | Thread Tools | Search this Thread | Rate Thread | Display Modes |
(#1)
|
| Senior Member Posts: 5,762 Join Date: Jun 2005 Location: Cumbria, UK | OpenFire Ticket Alert Tool -
29-07-2008, 09:16 PM
Not wanting the added weight of another application running on your computer to check the status of help desks? Want the ability to check multiple help desks for new tickets and ticket replies? This plugin is for you. This plugin for OpenFire monitors a Kayako Help Desk for new tickets and new ticket replies and notifies users who have notifications setup of them. Details and Download Setting Up Features for the Future Icon Headquarters - Its Elixir - Web2Messenger |
| | |
(#2)
|
| Developer Posts: 681 Join Date: Dec 2007 Location: Idaho |
29-07-2008, 09:23 PM
If you had something like this for eJabberD, I would run it personally. -------------------------------------------------------------------
|
| | |
(#3)
|
(#4)
|
| Operations Manager Posts: 5,451 Join Date: Jan 2006 Location: United Kingdom |
30-07-2008, 04:20 PM
OpenFire is a Java based Jabber server (and client). It is not particularly lightweight, in comparison to its counterparts such as eJabberd -------------------------------------------------------------------
|
| | |
(#5)
|
| Senior Member Posts: 5,762 Join Date: Jun 2005 Location: Cumbria, UK |
30-07-2008, 09:17 PM
- Added ability for users to change their own settings from inside their connecting client software. - Created options to only notify of ticket replies or new tickets. Icon Headquarters - Its Elixir - Web2Messenger |
| | |
(#6)
|
![]() |
| Tags |
| alert, external, link, openfire, ticket, tool |
| Thread Tools | Search this Thread |
| Display Modes | Rate This Thread |
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Free Integration API [FREE - EXTERNAL LINK] | craigbrass | Modifications & Addon Releases | 31 | 21-11-2008 01:05 AM |
| Free Attachment Migration Tool [FREE - EXTERNAL LINK] | craigbrass | Modifications & Addon Releases | 5 | 08-11-2008 09:54 AM |
| Alert for New Ticket and/or Ticket Modification | dremeda | How do I? | 9 | 19-05-2007 09:56 PM |
| New Build: 3.10.02 STABLE | Ryan Lederman | News and Announcements | 0 | 05-03-2007 09:53 PM |