Free $ticket fields? get the users department - Kayako

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Vectra Offline New Member Posts: 7 Join Date: Aug 2006 Location: Norwich, UK	$ticket fields? get the users department - 15-08-2007, 05:21 PM Hi all. I am trying to adjust the viewtickets template and I want it to only show tickets from certain clients within a goup e.g tickets from "client x". I cant seem to find any informaiton on what values are available from $ticket and how I would return what user group the ticket belongs to. Any ideas? Thanks Paul

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