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jc11 Offline
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Turn off user registration / username and password sender - 10-01-2006, 08:52 PM

USER REGISTRATION TURN OFF / USER & PW SENDER by Soft Air

We have developed a small yet creative modification for your Kayako. This modification allows you to either hide the logon window on your Kayako or display the logon window and still permit autologon.

How it works?

Option 1: Logon Window enabled
User receives the autoresponse after ticket submission. There he will receive a link that will allow him to login into Kayako. He won't find a logon window in the Kayako main page.

Option 2: Logon window disabled
User receives the autoresponse after ticket submission. There he will receive a link that will allow him to login into Kayako. He can login into Kayako either using the link in the autoresponder or in the Kayako main page logon window.

Both options are prized at US$49 and includes:

1. User and pw sender
2. Necessary Kayako templates modifications
3. Installation
4. Testing and delivery
5. Unlimited support

Please contact us:

jrodriguez [AT] softairltda.com

Note:

Please be aware that the <autosender> will send your clients user and password Kayako logon information through the Internet. You are the solely responsible to evaluate if our <autosender> meets your security requirements. Your kayako autoresponder must be enabled.

Best,


JC
Soft Air Ltd
Software Development
1.954.889.7769
Toll free 1.888.502.6461
Clients toll free 1.877.SOFT.AIR
UK Toll free 0.800.883.0769
www.softairltda.com

Live Office Status: http://office.softairltda.com

Headquarters: http://headquarters.softairltda.com

Staff: http://staff.softairltda.com

Last edited by jc11; 11-01-2006 at 06:56 PM.
   
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Innerplanet Offline
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11-01-2006, 02:22 AM

Hi Juan! Good job. That is a feature that was really needed. There are a couple of long threads here wishing for that very same thing. I'm sure you will have a lot of happy people with this.

Thanks!
   
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jc11 Offline
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11-01-2006, 10:07 AM

Thanks Jack, your comments are just encouraging

Best,


JC
Soft Air Ltd
Software Development
1.954.889.7769
Toll free 1.888.502.6461
Clients toll free 1.877.SOFT.AIR
UK Toll free 0.800.883.0769
www.softairltda.com

Live Office Status: http://office.softairltda.com

Headquarters: http://headquarters.softairltda.com

Staff: http://staff.softairltda.com

Last edited by jc11; 11-01-2006 at 10:32 AM.
   
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jc11 Offline
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11-01-2006, 06:53 PM

NO problem ichnameist, it was a pleasure serving you,


JC
Soft Air Ltd
Software Development
1.954.889.7769
Toll free 1.888.502.6461
Clients toll free 1.877.SOFT.AIR
UK Toll free 0.800.883.0769
www.softairltda.com

Live Office Status: http://office.softairltda.com

Headquarters: http://headquarters.softairltda.com

Staff: http://staff.softairltda.com
   
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Innerplanet Offline
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11-01-2006, 10:45 PM

Yes, just got mine installed also. They did a great job (and quick) as always!

Now my SupportSuite install works without the client having to login. I've wanted this feature from the beginning.

Anyway thanks to Juan, Esteban and the crew!
   
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Keenondots Offline
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11-01-2006, 11:06 PM

Does this work by encoding the username and password inside the link in the autoresponse mail?
   
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jc11 Offline
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12-01-2006, 01:04 AM

We are finishing a version with encoding capabilities Keedots, it should be available on Jan the 13/06

Best,


JC
Soft Air Ltd
Software Development
1.954.889.7769
Toll free 1.888.502.6461
Clients toll free 1.877.SOFT.AIR
UK Toll free 0.800.883.0769
www.softairltda.com

Live Office Status: http://office.softairltda.com

Headquarters: http://headquarters.softairltda.com

Staff: http://staff.softairltda.com
   
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drbigfresh Offline
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Cool... - 05-02-2006, 02:24 AM

Does this work with the hosted version, or only if I install it on my own server?
   
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jc11 Offline
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07-02-2006, 04:18 AM

It does for both versions

Thanks


JC
Soft Air Ltd
Software Development
1.954.889.7769
Toll free 1.888.502.6461
Clients toll free 1.877.SOFT.AIR
UK Toll free 0.800.883.0769
www.softairltda.com

Live Office Status: http://office.softairltda.com

Headquarters: http://headquarters.softairltda.com

Staff: http://staff.softairltda.com
   
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nhasian Offline
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07-02-2006, 05:03 AM

whats this Keedots thing and is it already finished?
   
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Innerplanet Offline
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07-02-2006, 07:54 PM

Quote:
Originally Posted by nhasian
whats this Keedots thing and is it already finished?

Keedots is the name of a user on this forum.
I'm not sure if he is finished. ;-)
See above....


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