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(#16)
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(#17)
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| Member Posts: 1,283 Join Date: Apr 2007 Location: Toronto Canada |
24-08-2007, 12:52 PM
But some of the echo statements are already wrapped in an if: Code: if ($_SWIFT["staff"]["tforward"] != "0")
{
echo '<li><a href="#" onClick="this.blur();switchGridTab(\'ttforward\', \'tickets\');if (!loadedStates[\'forward\']) {fetchData(\'forward\', \''. $_ticket["ticketid"] .'\', \''. intval($_REQUEST["ticketlabelid"]) .'\');}" id="ttforward" title="'. $_SWIFT["language"]["tabforward"] .'">'. $_SWIFT["language"]["tabforward"] .'</a></li>';
}
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(#18)
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| New Member Posts: 17 Join Date: May 2008 Location: Virginia, USA | After seeing this much sharing and help, I could not pass without saying I loved this Forum and admire you all for your willingness to share knowledge... We just purchased eSupport and I need to do some customization, thus will be posting lots of q's. YSERT |
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(#19)
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| New Member Posts: 3 Join Date: May 2008 |
05-06-2008, 09:57 PM
If I can re-direct this 180 degrees, how can I ADD tabs into a ticket? I have a bunch of custom fields and I'd like to put them on their dedicated tab, so they can be edited when clicking on the tab, instead of having to go to the edit tab. |
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(#20)
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| Member Posts: 195 Join Date: Oct 2007 Location: Jakarta, Indonesia |
13-10-2008, 05:34 PM
Just wanted to say thanks for this. Very helpful to me right now, so that as an administrator I can hide certain tabs from other staff while I perfect various modifications to the content of those tabs. Simple, but highly functional. + Free: Ticket List & Search Mods | Dept. Display Names + Free: (Almost) Perfect Outlook/HTML Tickets + Tutorials: SLA System Explained | Using Template Groups Kayako v3.20.02 | PHP: 5.2.6 | MySQL: 5.0.58 | CentOS 4 |
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