2 questions

papillon · **2 questions -** 27-08-2006, 04:08 AM

I purchased Kayako more than 5 months ago and the current version still shows this stupid error when clients follow the email links back to the helpdesk..

"ERROR: You do not have enough permissions to access this page. Please login by entering your Email and Password."

Why can't this be fixed already ???

And secondly, when will moderbill 5 integration be done ? I am sick and tired of waiting for the product I purchased almost 6 months ago to be fixed and working properly.

If the problems above are not resolved once and for all within 1 week I will be issuing a charggeback and buying a different software as I did NOT get a fully working product and I have been more than patient.

papillon · 12-09-2006, 07:15 AM

I've instructed my bank to reverse charges.

Enjoy ****bags. You are nothing but slimey, lying conmen.

supportskins · 12-09-2006, 09:03 AM

As for the error - which version are you using?

for MB5 integration - Varun has posted a detailed reply in one of the threads in the forums.

**bear** · 12-09-2006, 11:22 AM

Not really ethical to try and charge something back you've been using for 6 months, is it? I wonder if they will honor it?

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papillon Offline New Member Posts: 6 Join Date: May 2006	12-09-2006, 07:15 AM I've instructed my bank to reverse charges. Enjoy ****bags. You are nothing but slimey, lying conmen.

supportskins Offline Senior Member Posts: 3,858 Join Date: Aug 2006 Location: Mumbai, India	12-09-2006, 09:03 AM As for the error - which version are you using? for MB5 integration - Varun has posted a detailed reply in one of the threads in the forums. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/

bear Offline Community Moderator Posts: 701 Join Date: Jan 2005	12-09-2006, 11:22 AM Not really ethical to try and charge something back you've been using for 6 months, is it? I wonder if they will honor it? ...read me...