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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| New Member Posts: 3 Join Date: Mar 2004 | 3.00.80 error on browser. -
01-05-2006, 05:47 PM
hello . i hope all is well. i have just upgraded and as far as i can see i have done all ok. i have tried to check things but i still show an error in IE on this page for example: http://www.savannahdesigns.co.uk/supportsuite/index.php the error says : Line: 2 char: 9 error Expected ';' code 0 url: http://www.savannahdesigns.co.uk/supportsuite/index.php can anyone please suggest what this could be ? Kind regards Carl |
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(#2)
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| Member Posts: 46 Join Date: Jan 2005 |
30-06-2006, 05:03 AM
I am having the same issue... |
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(#3)
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| Chief Operating Officer  Posts: 855 Join Date: May 2005 Location: Boise, Idaho |
30-06-2006, 08:40 PM
Hi 4thstar, I just loaded your page in IE7 with no warnings at all. It also worked correctly in FireFox. I do not have IE6 to test with however. -------------------------------------------------------------------
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(#4)
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| Chief Operating Officer Posts: 855 Join Date: May 2005 Location: Boise, Idaho |
30-06-2006, 08:42 PM
Just tested with IE6 - no warnings or errors. -------------------------------------------------------------------
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(#5)
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| Member Posts: 46 Join Date: Jan 2005 |
04-07-2006, 11:12 PM
IE6 6.0.2900.2180.xpsp_sp2.gdr.050301-1519 has the error... can you please show us a screen capture of the index.php while view with IE6? |
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(#6)
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| Chief Operating Officer Posts: 855 Join Date: May 2005 Location: Boise, Idaho |
05-07-2006, 07:54 PM
Yes sir, with 6.0.2900.2180.xpsp_sp2_gdr.050301-1519: -------------------------------------------------------------------
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(#7)
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| Member Posts: 46 Join Date: Jan 2005 |
05-07-2006, 07:56 PM
Wow, that's awfully weird... |
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(#8)
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| Chief Operating Officer Posts: 855 Join Date: May 2005 Location: Boise, Idaho |
05-07-2006, 07:59 PM
Perhaps you should try clearing your IE's cache and try again. Also, is it possible that you're using a proxy that is caching the page? If you're using a proxy, you should clear its cache too. Regards, -------------------------------------------------------------------
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