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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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| Member Posts: 42 Join Date: Dec 2005 Location: Camberley, UK | 3.00.90 customer emails not received -
13-06-2006, 06:14 PM
Very strange error when call logged via email the customer gets no auto reply email, how ever when we update the call either via email or GUI they customer gets the email with the update and details. any ides Thanks |
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