[3.04.00] Unable to import language - Kayako

logicway · **[3.04.00] Unable to import language -** 03-10-2006, 09:32 AM

Just made a fresh install of v3.04.00, but I can't import any language. No matter which option I choose, or create the language first and then try to import.

Is this a bug?

***Varun Shoor*** · 03-10-2006, 10:48 AM

I will get this traced and see if its a bug, AFAIK we didnt change much with that part of the code.

Regards,

Varun Shoor

Neil-UKWSD · 03-10-2006, 11:52 AM

Hi,

I have tried to replicate this on a fresh install of v3.04.00, I exported the language and then tried to re-import as an additional language and all worked as expected.

logicway · 03-10-2006, 02:35 PM

Quote:

Originally Posted by Neil-UKWSD

Hi,

I have tried to replicate this on a fresh install of v3.04.00, I exported the language and then tried to re-import as an additional language and all worked as expected.

Did you also try to import a new language, not an existing one?

Neil-UKWSD · 03-10-2006, 02:41 PM

Hi,

I have tested importing both an existing language and merging it with the same existing language and importing a new language both worked first time without any problems.

logicway · 03-10-2006, 03:57 PM

Quote:

Originally Posted by Neil-UKWSD

Hi,

I have tested importing both an existing language and merging it with the same existing language and importing a new language both worked first time without any problems.

Found the problem. The language file got somehow corrupted. The phrases were not enclosed in <![CDATA[ ]]> tags.
Sorry.

Neil-UKWSD · 03-10-2006, 04:05 PM

Hi,

Thanks for updating your thread.

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logicway Online Member Posts: 64 Join Date: Jul 2006	[3.04.00] Unable to import language - 03-10-2006, 09:32 AM Just made a fresh install of v3.04.00, but I can't import any language. No matter which option I choose, or create the language first and then try to import. Is this a bug?

Neil-UKWSD Offline Member Posts: 627 Join Date: Jun 2003 Location: United Kingdom	03-10-2006, 11:52 AM Hi, I have tried to replicate this on a fresh install of v3.04.00, I exported the language and then tried to re-import as an additional language and all worked as expected. Neil Wood \| UK Web.Solutions Direct Ltd UK cPanel/WHM hosting accounts http://ukwebsolutionsdirect.co.uk

Neil-UKWSD Offline Member Posts: 627 Join Date: Jun 2003 Location: United Kingdom	03-10-2006, 02:41 PM Hi, I have tested importing both an existing language and merging it with the same existing language and importing a new language both worked first time without any problems. Neil Wood \| UK Web.Solutions Direct Ltd UK cPanel/WHM hosting accounts http://ukwebsolutionsdirect.co.uk

Neil-UKWSD Offline Member Posts: 627 Join Date: Jun 2003 Location: United Kingdom	03-10-2006, 04:05 PM Hi, Thanks for updating your thread. Neil Wood \| UK Web.Solutions Direct Ltd UK cPanel/WHM hosting accounts http://ukwebsolutionsdirect.co.uk