| |||||||||||
![]() |
![]() |
| | LinkBack | Thread Tools | Search this Thread | Display Modes |
(#1)
|
(#2)
|
| Senior Member Posts: 4,529 Join Date: Aug 2006 Location: Mumbai, India |
02-12-2008, 09:41 AM
No, they need to request the helpdesk staff to make the changes for them.
Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
| | |
(#3)
|
(#4)
|
| Senior Member Posts: 6,755 Join Date: Jun 2005 Location: Cumbria, UK |
02-12-2008, 01:31 PM
They can do it through Staff CP -> Users -> Manage Users. They must delete an existing email address and add a new one.
My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako |
| | |
(#5)
|
(#6)
|
| Senior Member Posts: 6,755 Join Date: Jun 2005 Location: Cumbria, UK |
02-12-2008, 03:09 PM
Your in the admin cp. Look in the top right corner of that and find the "Staff CP" link.
My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako |
| | |
(#7)
|
(#8)
|
| Senior Member Posts: 6,755 Join Date: Jun 2005 Location: Cumbria, UK |
02-12-2008, 04:46 PM
Glad I could help.
My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako |
| | |
(#9)
|
| Developer Posts: 1,062 Join Date: Dec 2007 Location: Boise, Idaho |
02-12-2008, 06:52 PM
Quote:
It is very important that you upgrade. -------------------------------------------------------------------
| |
| | |
![]() |
| Thread Tools | Search this Thread |
| Display Modes | |
| |