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  (#1) Old
Jamie Edwards Offline
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3.30.00 Progress (3.20.03 got renamed) - 19-04-2008, 10:58 AM

We are approximately two thirds of the way through the 3.20.03 roadmap (we keep adding to it, so do not be surprised if we seem to continue to teeter upon certain milestones).

You can track the progress of development here:
Kayako Bug Tracker - Roadmaps

Please continue to report bugs to the bug tracker. Urgent bugs will (if we possibly can) be attended to in 3.20.03.


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jnet Offline
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19-04-2008, 11:41 AM

Before it was

Progress:68% (73 out of 107 issues resolved)

Now it is

Progress:66% (73 out of 110 issues resolved)

I am desperately looking at the percentage....
   
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craigbrass Offline
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19-04-2008, 05:20 PM

Considering how slow development was moving after Mahesh left, it is pretty impressive how fast it is going now.


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Joe Jordan Offline
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22-04-2008, 03:50 AM

Just want to comment on how happy I am to see Kayako progress in the last 6-12 months. Progress reports, documentation, etc. It's nice to see, and quite an improvement from the past.
   
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Jamie Edwards Offline
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22-04-2008, 10:13 AM

Hi Joe,

Thank you for you comments, they're very much appreciated.


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jaigupta Offline
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22-04-2008, 11:10 AM

It is great to see kayako moving
   
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GoneShootin Offline
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20-05-2008, 11:43 AM

Please tell me that force-ticket-contents is being implemented as part of the roadmap. I'd be heralded as a hero in my company if that was the case

This would be nice - Parser mail alert

Also - Read Receipts!

Last edited by GoneShootin; 20-05-2008 at 11:53 AM.
   
  (#8) Old
Jamie Edwards Offline
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20-05-2008, 11:59 AM

Hi GoneShootin,

If it is a bug - it might be; you will need to check the 3.20.03 roadmap. If it is a feature request, then no - I am afraid not.


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Ryan Lederman Offline
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28-05-2008, 11:38 PM

88% (114 out of 129 issues resolved)


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craigbrass Offline
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29-05-2008, 09:20 AM

Looking good


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  (#11) Old
John Haugeland Offline
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10-06-2008, 07:33 PM

90% (127 out of 141 issues resolved)


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  (#12) Old
craigbrass Offline
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10-06-2008, 07:35 PM

Lookin good John. I take it a release is planned in the next month max based on that?


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  (#13) Old
John Haugeland Offline
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Lightbulb Answers - 10-06-2008, 07:51 PM

Quote:
Originally Posted by GoneShootin View Post
Please tell me that force-ticket-contents is being implemented as part of the roadmap. I'd be heralded as a hero in my company if that was the case
It wasn't in the bug tracker at all, so it couldn't be in the roadmap. I've added it as a feature request (bug 624) to an unscheduled version:

Kayako Bug Tracker - Viewing Issue #624 - Request configuration to cause inability to close ticket without response



Quote:
Originally Posted by GoneShootin View Post
This would be nice - Parser mail alert
Jamie already told you that this would not be occurring in 3, and is being considered for 4.



Quote:
Originally Posted by GoneShootin View Post
Also - Read Receipts!
This would be a seriously complex change. I've filed it as a feature request, but I don't expect it to occur in version 3.*; it would be a huge engineering task.

Filed as feature request 625.
Kayako Bug Tracker - Viewing Issue #625 - Parser support for ticket read receipts


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  (#14) Old
John Haugeland Offline
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Thumbs down No. - 12-06-2008, 10:39 PM

Quote:
Originally Posted by craigbrass View Post
Lookin good John. I take it a release is planned in the next month max based on that?
Craig, you know we don't make release date estimations.


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  (#15) Old
craigbrass Offline
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13-06-2008, 08:27 AM

I realise generally you don't but with the bug tracker roadmap at 90% complete....


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