3.30.00 STABLE Released

Ryan Lederman · **3.30.00 STABLE Released -** 13-08-2008, 11:07 PM

Just in case anyone missed the announcement, the 3.30.00 STABLE build is now available.

Make sure to read the upgrade notes section of the announcement before upgrading: http://forums.kayako.com/f3/3-30-00-...eleased-18304/

-Dan · 14-08-2008, 02:55 AM

It's working fine with me at the moment

Integrated well with MB (old skin)

Cheers..

netaddict · 14-08-2008, 02:20 PM

Is there any doco on 3.30.00 released? Eg, specific instructions on upgrading?

craigbrass · 14-08-2008, 02:28 PM

Just upgrade as normal according to the manual was all I did.

jonathanbloom · 14-08-2008, 02:28 PM

Gah, mCrypt is not loaded on my host and now I need to figure out how to get it to work.

craigbrass · 14-08-2008, 02:29 PM

Your host should install it if you ask them.

jonathanbloom · 14-08-2008, 02:34 PM

Quote:

Originally Posted by craigbrass

Your host should install it if you ask them.

Hopefully, I'm using DreamHost and they take a policy of DIY when it comes to PHP.

**Jamie Edwards** · 14-08-2008, 02:37 PM

Hi netaddict,

Quote:

Originally Posted by netaddict

Is there any doco on 3.30.00 released? Eg, specific instructions on upgrading?

The proceedure is just the same as usual. It is documented in the user manual: Redirecting

Please be aware that you need at least PHP 5.1 installed in order to use 3.30.00, and you must have PHP modules mbstring and mcrypt installed too.

craigbrass · 14-08-2008, 02:49 PM

Your Zend build is broken. Downloaded twice and it says it is corrupted.

Ryan Lederman · 14-08-2008, 05:53 PM

Quote:

Originally Posted by netaddict

Is there any doco on 3.30.00 released? Eg, specific instructions on upgrading?

Yes, this is outlined in the upgrade notes section of the announcement: http://forums.kayako.com/f3/3-30-00-...eleased-18304/

Ryan Lederman · 14-08-2008, 05:59 PM

For everyone's information, there was a small debug statement left in the build created yesterday, which has been removed and rebuilt as of now. The debug statement results in the creation of a debug.txt file in the cache folder where certain data from the mail parser is sent.

If you downloaded the 3.30.00 STABLE build before 14 Aug 2008 04:42 PM, please read this post to learn how to disable the debug statement: Debug.txt file in /Files folder

If you have a closed build, e-mail me and I will send you the appropriate patch file. We apologize for any inconvenience this may have caused.

joe.jacobson · 14-08-2008, 09:25 PM

I loaded up the files, and when i go to the setup folder, after clicking any of the options i get a blank screen.... anyone else having this problem?

***John Haugeland*** · 15-08-2008, 12:13 AM

Quote:

Originally Posted by joe.jacobson

I loaded up the files, and when i go to the setup folder, after clicking any of the options i get a blank screen.... anyone else having this problem?

This suggests a PHP halt. Check your phpinfo() to see if mcrypt is loaded. Also, make sure you're running at least PHP 5.1.0. If both of those are the case, please open a support ticket.

craigbrass · 15-08-2008, 11:16 AM

I can confirm the download package is fine now.

jonathanbloom · 15-08-2008, 02:50 PM

I am now upgraded to the latest version after recompiling php5 with mCrypt on my server.

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-Dan Offline New Member Posts: 9 Join Date: Aug 2006	14-08-2008, 02:55 AM It's working fine with me at the moment Integrated well with MB (old skin) Cheers.. -Dan hippohost.net

netaddict Offline Member Posts: 88 Join Date: Mar 2008 Location: Adelaide, Australia	14-08-2008, 02:20 PM Is there any doco on 3.30.00 released? Eg, specific instructions on upgrading?

craigbrass Offline Senior Member Posts: 5,762 Join Date: Jun 2005 Location: Cumbria, UK	14-08-2008, 02:28 PM Just upgrade as normal according to the manual was all I did. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

jonathanbloom Offline Member Posts: 38 Join Date: Aug 2008	14-08-2008, 02:28 PM Gah, mCrypt is not loaded on my host and now I need to figure out how to get it to work.

craigbrass Offline Senior Member Posts: 5,762 Join Date: Jun 2005 Location: Cumbria, UK	14-08-2008, 02:29 PM Your host should install it if you ask them. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

craigbrass Offline Senior Member Posts: 5,762 Join Date: Jun 2005 Location: Cumbria, UK	14-08-2008, 02:49 PM Your Zend build is broken. Downloaded twice and it says it is corrupted. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

joe.jacobson Offline New Member Posts: 13 Join Date: Aug 2006	14-08-2008, 09:25 PM I loaded up the files, and when i go to the setup folder, after clicking any of the options i get a blank screen.... anyone else having this problem?

craigbrass Offline Senior Member Posts: 5,762 Join Date: Jun 2005 Location: Cumbria, UK	15-08-2008, 11:16 AM I can confirm the download package is fine now. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

jonathanbloom Offline Member Posts: 38 Join Date: Aug 2008	15-08-2008, 02:50 PM I am now upgraded to the latest version after recompiling php5 with mCrypt on my server.