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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| New Member Posts: 11 Join Date: Jun 2007 | Account "Pending" -
23-07-2007, 12:45 AM
Hi, My account has been saying "PENDING" forever, how long does this process take? Who do I need to contact about this? I haven't been able to find someone. |
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(#2)
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| Operations Manager  Posts: 5,452 Join Date: Jan 2006 Location: United Kingdom |
23-07-2007, 01:01 AM
Hi there, The sales office is closed during the weekend, and orders have to be manually verified and activated. The office will open in a few hours, so you should hear back shortly. -------------------------------------------------------------------
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