AD auth issue/Disable automatic account creation from email

[mdaitc]

Hi,

i've run into the issue that when I authenticate with Active Directory, it's possible for users not be able to login, providing that their email address is already associated with an existing ticket.

Example: i added a ticket, with user_a@example.com on the contact list of it.

When user_a@example.com went to login via AD LoginShare, they were unable to - the authentication fails (after the info has been looked up, and the user has their password verified - around line 170 in activedirectory.login.php, after "// By now we have authenticated this user.")

After deleting the user account of user_a@example.com, they were able to login via ActiveDirectory.

So it's a little bit of a problem - it's most likely that the users might end up with an email before some of them login.

Either:

a) how do i disable automatic account creation when emails are sent

or

b) what's the correct way to fix the above scenario?

thanks!

mdaitc.

[mdaitc]

bump - this is a bit of a show-stopper for me - i now have to manually check the user accounts on a daily basis, and remove those that aren't correct.

[darkhorse]

You can disable the automatic account creation by going to the Staff CP, Users, Groups, Guest and disable ticket creation for guests. Then you can set your mail queue to only accept tickets from registered users.

HTH

-- Jacob