Adding custom fields

[dnicol]

I am working on adding some custom fields to the submit ticket form and was hoping someone could provide me with a more detailed response.

I was able to create the custom fields in the Admin CP and I added the form html to the submitticket template right under this line of code.

<{displaytemplate name="customfields"}>


When I display the submit a ticket from my fields show up but they dont show up under the templte group field set.

So my questions are:

How do you get the custom fields inside the template field group fieldset?

After the ticket is submitted, how do you display the custom fields to the users? The data shows up in the ticket but not to the user after they submit.

If anyone has done this before and can share some code snippet that would be great.

D


Feature Request (there should be an option when you choose custom field to paste the code into it so it is easier to organize and manage your templtes